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<p class=MsoNormal><span class=gen1><font size=1 color=black face=Verdana><span
style='font-size:9.0pt;font-family:Verdana'>I am getting the following error
after I enter in a user and password on the customerportal page. </span></font></span><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><br>
<br>
<span class=gen1><font color=black>request </font></span><br>
<br>
<span class=gen1><font color=black>response </font></span><br>
<br>
<span class=gen1><font color=black>debug </font></span><br>
<span class=gen1><font color=black>soapclient2: call: authenticate_user, Array,
<a href="http://crm.centritechsolutions.com," target="_blank">http://crm.centritechsolutions.com,</a>
<a href="http://crm.centritechsolutions.com," target="_blank">http://crm.centritechsolutions.com,</a>
, rpc, encoded; endpointType: </font></span><br>
<span class=gen1><font color=black>soapclient2: serializing param array for
operation authenticate_user </font></span><br>
<span class=gen1><font color=black>soapclient2: in serialize_val: <a
href="mailto:scott@centritechsolutions.com">scott@centritechsolutions.com</a>,
user_name, , , , , encoded </font></span><br>
<span class=gen1><font color=black>soapclient2: in serialize_val: ktwhed34,
user_password, , , , , encoded </font></span><br>
<span class=gen1><font color=black>soapclient2: wrapping RPC request with
encoded method element </font></span><br>
<span class=gen1><font color=black>soapclient2: endpoint: <a
href="http://crm.centritechsolutions.com/vtigerservice.php?service=customerportal,"
target="_blank">http://crm.centritechsolutions.com/vtigerservice.php?service=customerportal,</a>
soapAction: <a href="http://crm.centritechsolutions.com," target="_blank">http://crm.centritechsolutions.com,</a>
namespace: <a href="http://crm.centritechsolutions.com," target="_blank">http://crm.centritechsolutions.com,</a>
style: rpc, use: encoded </font></span><br>
<span class=gen1><font color=black>soapclient2: SOAP message length: 664
contents: &lt;?xml version=&quot;1.0&quot;
encoding=&quot;ISO-8859-1&quot;?&gt;&lt;SOAP-ENV:Envelope
SOAP-ENV:encodingStyle=&quot;http://schemas.xmlsoap.org/soap/encoding/&quot;
xmlns:SOAP-ENV=&quot;http://schemas.xmlsoap.org/soap/envelope/&quot;
xmlns:xsd=&quot;http://www.w3.org/2001/XMLSchema&quot;
xmlns:xsi=&quot;http://www.w3.org/2001/XMLSchema-instance&quot; xmlns:SOAP-ENC=&quot;http://schemas.xmlsoap.org/soap/encoding/&quot;
xmlns:si=&quot;http://soapinterop.org/xsd&quot;&gt;&lt;SOAP-ENV:Body&gt;&lt;ns1:authenticate_user
xmlns:ns1=&quot;http://crm.centritechsolutions.com&quot;&gt;&lt;user_name
xsi:type=&quot;xsd:string&quot;&gt;scott@centritechsolutions.com&lt;/user_name&gt;&lt;user_password
xsi:type=&quot;xsd:string&quot;&gt;ktwhed34&lt;/user_password&gt;&lt;/ns1:authenticate_user&gt;&lt;/SOAP-ENV:Body&gt;&lt;/SOAP-ENV:Envelope&gt;
</font></span><br>
<span class=gen1><font color=black>soapclient2: transporting via HTTP </font></span><br>
<span class=gen1><font color=black>soapclient2: sending message, length: 664 </font></span><br>
<span class=gen1><font color=black>soapclient2: transport debug data... </font></span><br>
<span class=gen1><font color=black>soap_transport_http: scheme = http </font></span><br>
<span class=gen1><font color=black>soap_transport_http: host = crm.centritechsolutions.com
</font></span><br>
<span class=gen1><font color=black>soap_transport_http: path =
/vtigerservice.php </font></span><br>
<span class=gen1><font color=black>soap_transport_http: query =
service=customerportal </font></span><br>
<span class=gen1><font color=black>soap_transport_http: entered send() with
data of length: 664 </font></span><br>
<span class=gen1><font color=black>soap_transport_http: connect
connection_timeout 0, response_timeout 30, scheme http, host
crm.centritechsolutions.com, port 80 </font></span><br>
<span class=gen1><font color=black>soap_transport_http: calling fsockopen with
host crm.centritechsolutions.com </font></span><br>
<span class=gen1><font color=black>soap_transport_http: Couldn't open socket
connection to server <a
href="http://crm.centritechsolutions.com/vtigerservice.php?service=customerportal,"
target="_blank">http://crm.centritechsolutions.com/vtigerservice.php?service=customerportal,</a>
Error (110): Connection timed out </font></span><br>
<br>
<span class=gen1><font color=black>soapclient2: Error: HTTP Error: Couldn't
open socket connection to server <a
href="http://crm.centritechsolutions.com/vtigerservice.php?service=customerportal,"
target="_blank">http://crm.centritechsolutions.com/vtigerservice.php?service=customerportal,</a>
Error (110): Connection timed out </font></span><br>
<br>
<span class=gen1><font color=black>Constructor error </font></span><br>
<span class=gen1><font color=black>HTTP Error: Couldn't open socket connection
to server <a
href="http://crm.centritechsolutions.com/vtigerservice.php?service=customerportal,"
target="_blank">http://crm.centritechsolutions.com/vtigerservice.php?service=customerportal,</a>
Error (110): Connection timed out </font></span><br>
<br>
<br>
<span class=gen1><font color=black>A lot of people of posted this error, but we
really haven't gotten a good solution to this issue. I'm running 5.03 of both
crm and customerportal plugin. I have verified that my portalconfig.php is
correct and that my path variables in that file are correct. </font></span><br>
<br>
<span class=gen1><font color=black>Any other ideas would be great. </font></span><br>
<br>
<span class=gen1><font color=black>Thanks, </font></span><br>
<br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoAutoSig><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<img border=0 width=113 height=58 id="_x0000_i1025"
src="cid:image001.jpg@01C830E3.AF80EA70" alt="Centritech Solutions Logo"
align=baseline><br>
</span></font><font size=1 color="#333399" face=Tahoma><span style='font-size:
9.0pt;font-family:Tahoma;color:#333399'>Scott Brown<br>
Operations Manager<br>
</span></font><font size=1 face=Tahoma><span style='font-size:9.0pt;font-family:
Tahoma'><ns0:place w:insAuthor="Scott Brown" w:insDate="2007-11-27T10:52:00Z"
 w:endInsAuthor="Scott Brown" w:endInsDate="2007-11-27T10:52:00Z"><ns0:place
  w:insAuthor="Scott Brown" w:insDate="2007-11-27T10:52:00Z"
  w:endInsAuthor="Scott Brown" w:endInsDate="2007-11-27T10:52:00Z"><st1:place
  w:st="on"><font color="#333399"><span style='color:#333399'>Main</span></font></st1:place></ns0:place></ns0:place><font
color="#333399"><span style='color:#333399'>: </span></font><ns1:dial
 w:insAuthor="Scott Brown" w:insDate="2007-11-27T10:52:00Z"
 w:endInsAuthor="Scott Brown" w:endInsDate="2007-11-27T10:52:00Z"><font
 color="#333399"><span style='color:#333399'>804-360-9753</span></font></ns1:dial><font
color="#333399"><span style='color:#333399'> Ext. 400<br>
Fax: </span></font><ns1:dial w:insAuthor="Scott Brown"
 w:insDate="2007-11-27T10:52:00Z" w:endInsAuthor="Scott Brown"
 w:endInsDate="2007-11-27T10:52:00Z"><font color="#333399"><span
 style='color:#333399'>1-800-851-0516</span></font></ns1:dial><font
color="#333399"><span style='color:#333399'><br>
<a href="blocked::mailto:scott@centritechsolutions.com"
title="blocked::mailto:scott@centritechsolutions.com">scott@centritechsolutions.com</a></span></font></span></font><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'><br>
</span></font><font size=1 color="#333399" face=Tahoma><span style='font-size:
9.0pt;font-family:Tahoma;color:#333399'><a
href="blocked::http://www.centritechsolutions.com/"
title="blocked::http://www.centritechsolutions.com/&#10;http://www.centritechsolutions.com/"><font
color="#333399" title="blocked::http://www.centritechsolutions.com/"><span
title="blocked::http://www.centritechsolutions.com/"><span
title="blocked::http://www.centritechsolutions.com/&#10;http://www.centritechsolutions.com/"><span
style='color:#333399'>http://www.CentriTechSolutions.com</span></span></span></font></a></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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