<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">

<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
 /* Font Definitions */
 @font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
 /* Style Definitions */
 p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";
        color:black;}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:blue;
        text-decoration:underline;}
pre
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:10.0pt;
        font-family:"Courier New";
        color:black;}
span.EmailStyle17
        {mso-style-type:personal;
        font-family:Arial;
        color:navy;}
span.EmailStyle19
        {mso-style-type:personal-reply;
        font-family:Arial;
        color:navy;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
 /* List Definitions */
 @list l0
        {mso-list-id:424694028;
        mso-list-type:hybrid;
        mso-list-template-ids:-1544649302 67698703 67698713 67698715 67698703 67698713 67698715 67698703 67698713 67698715;}
@list l0:level1
        {mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level2
        {mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level3
        {mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level4
        {mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level5
        {mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level6
        {mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level7
        {mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level8
        {mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;}
@list l0:level9
        {mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;}
ol
        {margin-bottom:0in;}
ul
        {margin-bottom:0in;}
-->
</style>
<!--[if gte mso 9]><xml>
 <o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
 <o:shapelayout v:ext="edit">
  <o:idmap v:ext="edit" data="1" />
 </o:shapelayout></xml><![endif]-->
</head>

<body bgcolor=white lang=EN-US link=blue vlink=blue>

<div class=Section1>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>There were several purposes for using the
RTF merge instead of the original. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<ol style='margin-top:0in' start=1 type=1>
 <li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
     color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Be
     able to get around using the Active X control so that other browsers that
     don&#8217;t support Active X can be used.&nbsp; <o:p></o:p></span></font></li>
 <li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
     color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>There
     were some fields that you could not access through the word plug-n such as
     TicketID Number.&nbsp; My thoughts are if you can&#8217;t merge the ticket
     number for a trouble ticket then the feature is useless. The RTF merge
     allows for the ticket number to be merged. This way a work order could be
     printed out.&nbsp; <o:p></o:p></span></font></li>
 <li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
     color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>The
     rtf files can be made smaller in download size. <o:p></o:p></span></font></li>
</ol>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Are you saying the new 5.04 version no
longer uses the Active X solution?&nbsp; And can we use different RTF files for
the same module I.E two different merge files for Trouble Tickets?&nbsp; If the
code was not changed since my version last year then it would not be possible
to use multiple RTF merge files in the same module. <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt;color:windowtext'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> bharath(vtiger) [mailto:bharath@vtiger.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, November 23, 2007
6:33 AM<br>
<b><span style='font-weight:bold'>To:</span></b> scott@centritechsolutions.com<br>
<b><span style='font-weight:bold'>Cc:</span></b>
vtigercrm-developers@lists.vtigercrm.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re:
[Vtigercrm-developers] vtiger CRM 5.0.4 validation testbuild II</span></font><font
color=black><span style='color:windowtext'><o:p></o:p></span></font></p>

</div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Hi Scott Brown ,<br>
<br>
I am able to merge the RTF documents using our word plugin.I will tell you the
procedure that I followed to upload <br>
the document<b><span style='font-weight:bold'>.</span></b> First I create a
file using the MS WORD&nbsp; and saved that file with rtf extention and I
uploaded that file <br>
into the vtigerCRM system and I did the merge operation , I found that it is working
properly.<br>
Kindly correct me if I am wrong in the above mention steps.Please get back to
me with proper steps to reproduce the issue. <br>
<br>
Thanks &amp; Regards, <br>
Bharath<br>
vtiger CRM<br>
<br>
<br>
<br>
Scott Brown wrote: <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Vtiger Team,<u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The release notes say that ticket 2318 RTF
document merge has been integrated, but I don&#8217;t&#8217; see where it
has.&nbsp; Do we now have the ability to use the RTF merge and the Active X
solutions?&nbsp; I posted the last comment on that forum posting asking for
some help because the script wasn&#8217;t exactly right.&nbsp; I hope that
version is not what&#8217;s integrated because there are bugs to it.&nbsp; <u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks<u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<u1:p></u1:p></span></font><o:p></o:p></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><u1:p>&nbsp;</u1:p></span></font><o:p></o:p></p>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
color=black face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com">vtigercrm-developers-bounces@lists.vtigercrm.com</a>
[<a href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com">mailto:vtigercrm-developers-bounces@lists.vtigercrm.com</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Prasad<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, November 22, 2007
9:33 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:vtigercrm-developers@lists.vtigercrm.com">vtigercrm-developers@lists.vtigercrm.com</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [Vtigercrm-developers]
vtiger CRM 5.0.4 validation testbuild II</span></font><u1:p></u1:p><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><u1:p>&nbsp;</u1:p><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'>Hi vtigers,<br>
<br>
First we thank you all for the great support you have provided to us in the
validation of the vtigerCRM 5.0.4 test build. We kindly request you to provide
us with the same help in the validation of the vtigerCRM 5.0.4 test build II.<br>
<br>
In this build we have focussed mainly on the security issues to avoid the sql
injection attacks. For this we have changed most of the SQL statements to
Prepared Statements. Some of the other major issues that we have addressed are
as follows: <br>
<br>
1. Selective Export of Records<br>
2. Import/Export functionalities for Trouble Tickets &amp; Vendors module<br>
3. Outgoing Server configuration with Gmail SMTP<br>
4. UTF-8 support for WebMail<br>
5. FTP Backup Script Fix <br>
6. Migration Support<br>
7. HTML Based E-mail Templates<br>
8. Role based PickList<br>
<br>
and many more (Refer the Release Notes)<br>
<br>
Kindly post your valuable feedbacks and suggestions to us.<br>
<br>
[b]NOTE: This is a development build released only for testing purposes and not
meant to be used in production.[/b] <br>
<br>
Release Notes:<br>
<a href="http://wiki.vtiger.com/index.php/Vtiger_CRM_5.0.4_-_Release_Notes"
moz-do-not-send=true>http://wiki.vtiger.com/index.php/Vtiger_CRM_5.0.4_-_Release_Notes</a><br>
<br>
5.0.4 Online Demo: <a href="http://en.vtiger.com/wip/" moz-do-not-send=true>http://en.vtiger.com/wip/</a><br>
<br>
Download URL's for vtigerCRM 5.0.4 validation build II<br>
<br>
.exe package <br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-5.0.4-validation-testbuild-2.exe"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-5.0.4-validation-testbuild-2.exe</a><br>
<br>
.zip source<br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-5.0.4-validation-testbuild-2.tar.gz"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-5.0.4-validation-testbuild-2.tar.gz</a><br>
<br>
.bin package<br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-5.0.4-validation-testbuild-2.bin"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-5.0.4-validation-testbuild-2.bin</a><br>
<br>
Firefox plugin <br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-firfox-plugin-5.0.4-validation-testbuild-2.xpi"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-firfox-plugin-5.0.4-validation-testbuild-2.xpi</a><br>
<br>
Office plugin <br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-office-plugin-5.0.4-validation-testbuild-2.exe"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-office-plugin-5.0.4-validation-testbuild-2.exe</a><br>
<br>
Outlook plugin <br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-outlook-plugin-5.0.4-validation-testbuild-2.exe"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-outlook-plugin-5.0.4-validation-testbuild-2.exe</a><br>
<br>
Thunderbird plugin <br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-tbird-plugin-5.0.4-validation-testbuild-2.xpi"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-tbird-plugin-5.0.4-validation-testbuild-2.xpi</a><br>
<br>
Customer Portal<br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-customerportal-5.0.4-validation-testbuild-2.zip"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-customerportal-5.0.4-validation-testbuild-2.zip</a><br>
<br>
Webforms<br>
<a
href="http://64.14.15.24/archives/validation-testbuild/vtigercrm-webforms-5.0.4-validation-testbuild-2.zip"
moz-do-not-send=true>http://64.14.15.24/archives/validation-testbuild/vtigercrm-webforms-5.0.4-validation-testbuild-2.zip</a><br>
<br>
SVN Source<br>
<a href="http://trac.vtiger.com/svn/vtiger/vtigercrm/tags/vtigercrm-5.0.4-rc4"
moz-do-not-send=true>http://trac.vtiger.com/svn/vtiger/vtigercrm/tags/vtigercrm-5.0.4-rc4
</a><br>
<br>
Refer the forum post: <a href="http://forums.vtiger.com/viewtopic.php?t=17399"
moz-do-not-send=true>http://forums.vtiger.com/viewtopic.php?t=17399</a><br>
<br>
Thanks &amp; Regards,<br>
Prasad<br>
vtiger Team <u1:p></u1:p><o:p></o:p></span></font></p>

<pre wrap=""><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre
style='text-align:center'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'>

<hr size=4 width="90%" align=center>

</span></font></pre><pre><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt'><o:p>&nbsp;</o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>_______________________________________________<o:p></o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt'>Reach hundreds of potential candidates - <a
href="http://jobs.vtiger.com">http://jobs.vtiger.com</a> <o:p></o:p></span></font></pre>

<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

</div>

</body>

</html>