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<DIV><SPAN class=297182621-02022007><FONT face=Arial size=2>I see reported
bugs where either more clarification is needed or it would appear that it's
a users misunderstanding of how to use the system. Would it make sense to
add another type? Something like Clarify or something else that makes
sense.</FONT></SPAN></DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial size=2>An example <A
href="http://vtiger.fosslabs.com/cgi-bin/trac.cgi/ticket/2968">http://vtiger.fosslabs.com/cgi-bin/trac.cgi/ticket/2968</A>,
is this really a bug or setting up rights correctly?</FONT></SPAN></DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial size=2>I've also asked for
clarification and didn't get a response. So what is the proper
procedure in marking a bug as resolved? Does anyone do it? Does
someone check their work, what if I did it and I actually misunderstood what the
user was speaking too?</FONT></SPAN></DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial size=2>Any insights would
be helpful, I'd love to help more but not sure how to go about
it.</FONT></SPAN></DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial
size=2>Regards,</FONT></SPAN></DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=297182621-02022007><FONT face=Arial size=2>Brian
Laughlin</FONT></SPAN></DIV></BODY></HTML>