<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Hi James,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>No, you didn't miss something. Your right, it's not easy to see how to report a bug, theseday's something more to-do, if I only had the time :-(</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Yes you can search within track: </DIV><DIV>1) on the upper right use: <FONT class="Apple-style-span" face="Verdana" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;">Custom Query</SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;">After clicking it: </SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;">2) use [<FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;">Add filter] and </SPAN></FONT></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;">3) select a filter option (includes also Keywords)</SPAN></FONT></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;">Best Regards,</SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;">Remco</SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" face="Verdana" size="2"><SPAN class="Apple-style-span" style="font-size: 10px;"><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"><BR></SPAN></FONT></SPAN></FONT><DIV><DIV>Op 14-nov-2006, om 16:25 heeft James Tillman het volgende geschreven:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2">Thanks, Remco. I had assumed that the bug tracker was the way to go, but saw no way to sign up for vTiger's Trac.</FONT></SPAN></DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2"></FONT></SPAN> </DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2">I clicked on "Bug Tracker" in the Community section and got this page:</FONT></SPAN></DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2"></FONT></SPAN> </DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2"><A href="http://vtiger.fosslabs.com/cgi-bin/trac.cgi/report">http://vtiger.fosslabs.com/cgi-bin/trac.cgi/report</A></FONT></SPAN></DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2"></FONT></SPAN> </DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2">which has no information on signing up. Clicking "vTiger Trac" in the community section is also a dead end for bug reporters, it seems.</FONT></SPAN></DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2"></FONT></SPAN> </DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2">Did I miss something obvious?</FONT></SPAN></DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2"></FONT></SPAN> </DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2">By the way, is there any way to search by keyword in Trac? Not easy to determine if a bug exists if you have to scan the whole bug database.</FONT></SPAN></DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2"></FONT></SPAN> </DIV> <DIV dir="ltr" align="left"><SPAN class="603351415-14112006"><FONT face="Arial" color="#0000ff" size="2">jpt</FONT></SPAN></DIV><BR> <BLOCKQUOTE dir="ltr" style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px"> <DIV class="OutlookMessageHeader" lang="en-us" dir="ltr" align="left"> <HR tabindex="-1"> <FONT face="Tahoma" size="2"><B>From:</B> vtigercrm-developers-bounces@lists.vtigercrm.com [<A href="mailto:vtigercrm-developers-bounces@lists.vtigercrm.com">mailto:vtigercrm-developers-bounces@lists.vtigercrm.com</A>] <B>On Behalf Of </B>Dhr. R.R. Gerbrands<BR><B>Sent:</B> Tuesday, November 14, 2006 9:59 AM<BR><B>To:</B> <A href="mailto:vtigercrm-developers@lists.vtigercrm.com">vtigercrm-developers@lists.vtigercrm.com</A><BR><B>Subject:</B> Re: [Vtigercrm-developers] A bug in modules/Emails/Emails.php<BR></FONT><BR></DIV> <DIV></DIV>James, <DIV><BR class="khtml-block-placeholder"></DIV> <DIV>Even the forums, aren't the place to report a bug, instead that should be done within Track</DIV> <DIV><BR class="khtml-block-placeholder"></DIV> <DIV>First see: community tab.</DIV> <DIV>Gives <A href="http://www.vtiger.com/index.php?option=com_content&task=view&id=86&Itemid=133">http://www.vtiger.com/index.php?option=com_content&task=view&id=86&Itemid=133</A></DIV> <DIV><BR class="khtml-block-placeholder"></DIV> <DIV>Then bug tracker, you will need a track login.</DIV> <DIV>Gopal is your man to provide you with a login, ask him: <A href="mailto:gopals@vtiger.com">gopals@vtiger.com</A></DIV> <DIV><BR class="khtml-block-placeholder"></DIV> <DIV>Thanks for reporting any issues,</DIV> <DIV><BR class="khtml-block-placeholder"></DIV> <DIV>Best regards, Remco</DIV> <DIV><BR class="khtml-block-placeholder"></DIV> <DIV><BR class="khtml-block-placeholder"></DIV> <DIV><BR> <DIV> <DIV>Op 14-nov-2006, om 15:44 heeft James Tillman het volgende geschreven:</DIV><BR class="Apple-interchange-newline"> <BLOCKQUOTE type="cite"> <DIV dir="ltr" align="left"><FONT face="Arial"><FONT size="2"><SPAN class="916253714-14112006"><FONT color="#0000ff">((If someone would fix the forums registration, I'll gladly start posting these issues on the forums if this is not the correct venue. Until then, I assume reporting in some way is better than not reporting at all.))</FONT></SPAN></FONT></FONT></DIV> <DIV dir="ltr" align="left"><FONT face="Arial"><FONT color="#0000ff" size="2"><SPAN class="916253714-14112006"></SPAN></FONT></FONT> </DIV> <DIV dir="ltr" align="left"><FONT face="Arial"><FONT size="2"><SPAN class="916253714-14112006"><FONT color="#0000ff">modules/Emails/Emails.ph<SPAN class="916253714-14112006">p seems to be lacking some key class-level fields. Namely, these:</SPAN></FONT></SPAN></FONT></FONT></DIV> <DIV dir="ltr" align="left"><FONT face="Arial"><FONT size="2"><SPAN class="916253714-14112006"><FONT color="#0000ff"><SPAN class="916253714-14112006"></SPAN></FONT></SPAN></FONT></FONT> </DIV> <DIV dir="ltr" align="left"><FONT face="Arial"><FONT size="2"><SPAN class="916253714-14112006"><FONT color="#0000ff"><SPAN class="916253714-14112006">var $rel_users_table = "vtiger_salesmanactivityrel";<BR>var $rel_contacts_table = "vtiger_cntactivityrel";<BR>var $rel_serel_table = "vtiger_seactivityrel";<BR></SPAN></FONT></SPAN><SPAN class="779001314-14112006"></SPAN></FONT></FONT></DIV> <DIV dir="ltr" align="left"><FONT size="+0"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"><FONT face="Arial" color="#0000ff" size="2">It makes use of these fields in its code, as in the function set_emails_contact_invitee_relationship(), but they are not set anywhere in the class.</FONT></SPAN></SPAN></FONT></DIV> <DIV dir="ltr" align="left"><FONT size="+0"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"><FONT face="Arial" color="#0000ff" size="2"></FONT></SPAN></SPAN></FONT> </DIV> <DIV dir="ltr" align="left"><FONT face="Arial" color="#0000ff" size="2"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006">This problem comes to light when you attempt to use the Outlook plugin to link emails to a vtiger contact. You get the typical <FONT color="#000000">"Invalid return value from vtigerCRM" error message.</FONT></SPAN></SPAN></FONT></DIV> <DIV dir="ltr" align="left"><FONT face="Arial" color="#0000ff" size="2"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"></SPAN></SPAN></FONT> </DIV> <DIV dir="ltr" align="left"><FONT size="+0"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"><FONT face="Arial" color="#0000ff" size="2">I inserted the lines mentioned above at line 38 in Emails.php and Outlook email linking started to work.</FONT></SPAN></SPAN></FONT></DIV> <DIV dir="ltr" align="left"><FONT face="Arial" color="#0000ff" size="2"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"></SPAN></SPAN></FONT> </DIV> <DIV dir="ltr" align="left"><FONT face="Arial" color="#0000ff" size="2"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006">Most of the Outlook interaction with vtiger in v502 seems to be sadly broken out of the box.</SPAN></SPAN></FONT></DIV> <DIV dir="ltr" align="left"><FONT face="Arial" color="#0000ff" size="2"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"></SPAN></SPAN></FONT> </DIV> <DIV dir="ltr" align="left"><FONT size="+0"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"><FONT face="Arial" color="#0000ff" size="2">By the way, anyone thought of improving the Outlook plugin to do something other than stupidly report that vtiger returned an invalid response? Having to use Fiddler or some other HTTP inspection utility to just to find the PHP error message from vtiger is time-consuming.</FONT></SPAN></SPAN></FONT></DIV> <DIV dir="ltr" align="left"><FONT size="+0"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"><FONT face="Arial" color="#0000ff" size="2"></FONT></SPAN></SPAN></FONT> </DIV> <DIV dir="ltr" align="left"><FONT size="+0"><SPAN class="779001314-14112006"><SPAN class="916253714-14112006"><FONT face="Arial" color="#0000ff" size="2">jpt</FONT></SPAN></SPAN></FONT></DIV><FONT size="+0"></FONT> </BLOCKQUOTE></DIV></DIV></BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Reach hundreds of potential candidates - <A href="http://jobs.vtiger.com">http://jobs.vtiger.com</A><SPAN class="Apple-converted-space"> </SPAN></DIV> </BLOCKQUOTE></DIV><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV>Dhr. R.R. Gerbrands</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Artoge </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>ICT Security & Administration</DIV><DIV>Jachthoornstraat 59</DIV><DIV>6219 BN Maastricht</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>kvk <FONT class="Apple-style-span" face="Courier"><SPAN class="Apple-style-span" style="font-family: Courier; ">14083961</SPAN></FONT></DIV><DIV>btw 155595106B01</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font: normal normal normal 12px/normal Helvetica; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">t: +31 43 325 0316 </DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">m: +31 6 2127 8082</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">e: <A href="mailto:remco@artoge.nl">remco@artoge.nl</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-style-span">i: <FONT class="Apple-style-span" color="#0021E7"><SPAN class="Apple-style-span" style="text-decoration: underline;; color: rgb(0, 33, 231); -khtml-text-decorations-in-effect: underline; "><SPAN class="Apple-style-span" style="color: rgb(0, 33, 231); -khtml-text-decorations-in-effect: underline; ">www.artoge.nl</SPAN></SPAN></FONT></SPAN></DIV><BR class="Apple-interchange-newline"></SPAN> </DIV><BR></DIV></BODY></HTML>