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<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2>Thanks, Remco. I had assumed that the bug tracker was
the way to go, but saw no way to sign up for vTiger's Trac.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2>I clicked on "Bug Tracker" in the Community section and got
this page:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2><A
href="http://vtiger.fosslabs.com/cgi-bin/trac.cgi/report">http://vtiger.fosslabs.com/cgi-bin/trac.cgi/report</A></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2>which has no information on signing up. Clicking
"vTiger Trac" in the community section is also a dead end for bug reporters, it
seems.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2>Did I miss something obvious?</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2>By the way, is there any way to search by keyword in
Trac? Not easy to determine if a bug exists if you have to scan
the whole bug database.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=603351415-14112006><FONT face=Arial
color=#0000ff size=2>jpt</FONT></SPAN></DIV><BR>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B>
vtigercrm-developers-bounces@lists.vtigercrm.com
[mailto:vtigercrm-developers-bounces@lists.vtigercrm.com] <B>On Behalf Of
</B>Dhr. R.R. Gerbrands<BR><B>Sent:</B> Tuesday, November 14, 2006 9:59
AM<BR><B>To:</B> vtigercrm-developers@lists.vtigercrm.com<BR><B>Subject:</B>
Re: [Vtigercrm-developers] A bug in
modules/Emails/Emails.php<BR></FONT><BR></DIV>
<DIV></DIV>James,
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>Even the forums, aren't the place to report a bug, instead that should be
done within Track</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>First see: community tab.</DIV>
<DIV>Gives <A
href="http://www.vtiger.com/index.php?option=com_content&task=view&id=86&Itemid=133">http://www.vtiger.com/index.php?option=com_content&task=view&id=86&Itemid=133</A></DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>Then bug tracker, you will need a track login.</DIV>
<DIV>Gopal is your man to provide you with a login, ask him: <A
href="mailto:gopals@vtiger.com">gopals@vtiger.com</A></DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>Thanks for reporting any issues,</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>Best regards, Remco</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV><BR>
<DIV>
<DIV>Op 14-nov-2006, om 15:44 heeft James Tillman het volgende
geschreven:</DIV><BR class=Apple-interchange-newline>
<BLOCKQUOTE type="cite">
<DIV dir=ltr align=left><FONT face=Arial><FONT size=2><SPAN
class=916253714-14112006><FONT color=#0000ff>((If someone would fix the
forums registration, I'll gladly start posting these issues on the forums if
this is not the correct venue. Until then, I assume reporting in some
way is better than not reporting at all.))</FONT></SPAN></FONT></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT color=#0000ff size=2><SPAN
class=916253714-14112006></SPAN></FONT></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT size=2><SPAN
class=916253714-14112006><FONT color=#0000ff>modules/Emails/Emails.ph<SPAN
class=916253714-14112006>p seems to be lacking some key class-level
fields. Namely, these:</SPAN></FONT></SPAN></FONT></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT size=2><SPAN
class=916253714-14112006><FONT color=#0000ff><SPAN
class=916253714-14112006></SPAN></FONT></SPAN></FONT></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial><FONT size=2><SPAN
class=916253714-14112006><FONT color=#0000ff><SPAN
class=916253714-14112006>var $rel_users_table =
"vtiger_salesmanactivityrel";<BR>var $rel_contacts_table =
"vtiger_cntactivityrel";<BR>var $rel_serel_table =
"vtiger_seactivityrel";<BR></SPAN></FONT></SPAN><SPAN
class=779001314-14112006></SPAN></FONT></FONT></DIV>
<DIV dir=ltr align=left><FONT size=+0><SPAN class=779001314-14112006><SPAN
class=916253714-14112006><FONT face=Arial color=#0000ff size=2>It makes use
of these fields in its code, as in the function
set_emails_contact_invitee_relationship(), but they are not set anywhere in
the class.</FONT></SPAN></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT size=+0><SPAN class=779001314-14112006><SPAN
class=916253714-14112006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=779001314-14112006><SPAN class=916253714-14112006>This problem comes
to light when you attempt to use the Outlook plugin to link emails to a
vtiger contact. You get the typical <FONT color=#000000>"Invalid
return value from vtigerCRM" error
message.</FONT></SPAN></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=779001314-14112006><SPAN
class=916253714-14112006></SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT size=+0><SPAN class=779001314-14112006><SPAN
class=916253714-14112006><FONT face=Arial color=#0000ff size=2>I inserted
the lines mentioned above at line 38 in Emails.php and Outlook email linking
started to work.</FONT></SPAN></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=779001314-14112006><SPAN
class=916253714-14112006></SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=779001314-14112006><SPAN class=916253714-14112006>Most of the Outlook
interaction with vtiger in v502 seems to be sadly broken out of
the box.</SPAN></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=779001314-14112006><SPAN
class=916253714-14112006></SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT size=+0><SPAN class=779001314-14112006><SPAN
class=916253714-14112006><FONT face=Arial color=#0000ff size=2>By the way,
anyone thought of improving the Outlook plugin to do something other than
stupidly report that vtiger returned an invalid response? Having to
use Fiddler or some other HTTP inspection utility to just to find the PHP
error message from vtiger is
time-consuming.</FONT></SPAN></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT size=+0><SPAN class=779001314-14112006><SPAN
class=916253714-14112006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT size=+0><SPAN class=779001314-14112006><SPAN
class=916253714-14112006><FONT face=Arial color=#0000ff
size=2>jpt</FONT></SPAN></SPAN></FONT></DIV><FONT size=+0></FONT>
<DIV
style="MARGIN: 0px">_______________________________________________</DIV>
<DIV style="MARGIN: 0px">Reach hundreds of potential candidates - <A
href="http://jobs.vtiger.com">http://jobs.vtiger.com</A><SPAN
class=Apple-converted-space> </SPAN></DIV></BLOCKQUOTE></DIV><BR>
<DIV><SPAN class=Apple-style-span
style="WORD-SPACING: 0px; FONT: 12px Helvetica; TEXT-TRANSFORM: none; COLOR: rgb(0,0,0); TEXT-INDENT: 0px; WHITE-SPACE: normal; LETTER-SPACING: normal; BORDER-COLLAPSE: separate; border-spacing: 0px 0px; khtml-text-decorations-in-effect: none; apple-text-size-adjust: auto; orphans: 2; widows: 2">
<DIV>Dhr. R.R. Gerbrands</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>Artoge </DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>ICT Security & Administration</DIV>
<DIV>Jachthoornstraat 59</DIV>
<DIV>6219 BN Maastricht</DIV>
<DIV><BR class=khtml-block-placeholder></DIV>
<DIV>kvk <FONT class=Apple-style-span face=Courier><SPAN
class=Apple-style-span
style="FONT-FAMILY: Courier">14083961</SPAN></FONT></DIV>
<DIV>btw 155595106B01</DIV>
<DIV style="MIN-HEIGHT: 14px; MARGIN: 0px; FONT: 12px Helvetica"><BR></DIV>
<DIV style="MARGIN: 0px">t: +31 43 325 0316 </DIV>
<DIV style="MARGIN: 0px">m: +31 6 2127 8082</DIV>
<DIV style="MARGIN: 0px">e: <A
href="mailto:remco@artoge.nl">remco@artoge.nl</A></DIV>
<DIV style="MARGIN: 0px"><SPAN class=Apple-style-span>i: <FONT
class=Apple-style-span color=#0021e7><SPAN class=Apple-style-span
style="COLOR: rgb(0,33,231); TEXT-DECORATION: underline; khtml-text-decorations-in-effect: underline"><SPAN
class=Apple-style-span
style="COLOR: rgb(0,33,231); khtml-text-decorations-in-effect: underline">www.artoge.nl</SPAN></SPAN></FONT></SPAN></DIV><BR
class=Apple-interchange-newline></SPAN></DIV><BR></DIV></BLOCKQUOTE></BODY></HTML>