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Dear Mary,<br>
<br>
Thanks for sending the log file. i forgot to mention that send the log
file in zip format. otherwise when we open the mail it takes long time
to load. <br>
>From the log file the authenticate_user function in soap/customerportal.php is not called.<br>
so please look into the following forum post<br>
http://forums.vtiger.com/viewtopic.php?t=7334<br>
and let us know that details(details asked in that forum) in the forum
itself. because this may help some other users who are not in
developers list.<br>
<br>
Thanks & Regards<br>
Mickie<br><br><br><br><br>----mickie@vtiger.com wrote ---- <br><br><blockquote style="border-left: 2px solid rgb(0, 0, 255); padding: 6px;">
Dear Mary,<br>
<br>
when you try to login into customerportal can you please look into the
vtigercrm.log file and whether the query returns the contact details or
not. or please send me the vtigercrm.log file which is present under
vtigerCRM<root-directory>/logs/<br>
<br>
Thanks & Regards<br>
Mickie<br><br><br><br><br>----mary.adel@itrize.com wrote ---- <br><br><blockquote style="border-left: 2px solid rgb(0, 0, 255); padding: 6px;">
Dear All <br>I have linux OS and i have php4.3<br><br>i insatalled customer portal but i can't login i don't know why<br>althought i took the username and password that has been sent to me by<br>the email <br><br>Does anyone have any idea why??<br><br>Thanks,<br>Mary<br><br>_______________________________________________<br>This
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