<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Hello everyone,</span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"> </span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">I have installed vTiger several times before on my linux hosting servers, but now for the first time I'm trying to install it on a windows server and there is problem on step 3 of 5.
</span></p>
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<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Here is the error I'm getting:</span></p>
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<div align="center">
<table class="MsoNormalTable" style="WIDTH: 75%; mso-cellspacing: 0in; mso-padding-alt: 2.25pt 2.25pt 2.25pt 2.25pt" cellspacing="0" cellpadding="0" width="75%" border="0">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes">
<td style="BORDER-RIGHT: #ece9d8; PADDING-RIGHT: 2.25pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 2.25pt; PADDING-BOTTOM: 2.25pt; BORDER-LEFT: #ece9d8; PADDING-TOP: 2.25pt; BORDER-BOTTOM: #ece9d8; BACKGROUND-COLOR: transparent">
<h2 style="MARGIN: auto 0in; TEXT-ALIGN: right" align="right"><span style="FONT-FAMILY: Arial">Step 3 of 5</span></h2></td>
<td style="BORDER-RIGHT: #ece9d8; PADDING-RIGHT: 2.25pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 2.25pt; PADDING-BOTTOM: 2.25pt; BORDER-LEFT: #ece9d8; PADDING-TOP: 2.25pt; BORDER-BOTTOM: #ece9d8; BACKGROUND-COLOR: transparent">
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt; TEXT-ALIGN: right" align="right"><span style="FONT-FAMILY: Arial"></span></p></td></tr></tbody></table></div>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="DISPLAY: none; FONT-FAMILY: Arial; mso-hide: all"> </span></p>
<div align="center">
<table class="MsoNormalTable" style="WIDTH: 75%; mso-cellspacing: 0in; mso-padding-alt: 7.5pt 7.5pt 7.5pt 7.5pt" cellspacing="0" cellpadding="0" width="75%" border="0">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes">
<td style="BORDER-RIGHT: #ece9d8; PADDING-RIGHT: 7.5pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 7.5pt; PADDING-BOTTOM: 7.5pt; BORDER-LEFT: #ece9d8; PADDING-TOP: 7.5pt; BORDER-BOTTOM: #ece9d8; BACKGROUND-COLOR: transparent">
<table class="MsoNormalTable" style="WIDTH: 100%; mso-cellspacing: 0in; mso-padding-alt: 0in 0in 0in 0in" cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr style="mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes">
<td style="BORDER-RIGHT: #ece9d8; PADDING-RIGHT: 0in; BORDER-TOP: #ece9d8; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; PADDING-TOP: 0in; BORDER-BOTTOM: #ece9d8; BACKGROUND-COLOR: transparent">
<table class="MsoNormalTable" style="WIDTH: 100%; mso-cellspacing: 0in; mso-padding-alt: 0in 0in 0in 0in" cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr style="HEIGHT: 15pt; mso-yfti-irow: 0; mso-yfti-firstrow: yes; mso-yfti-lastrow: yes">
<td style="BORDER-RIGHT: #ece9d8; PADDING-RIGHT: 0in; BORDER-TOP: #ece9d8; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 100%; PADDING-TOP: 0in; BORDER-BOTTOM: #ece9d8; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" nowrap width="100%">
<h4 style="MARGIN: auto 0in"><span style="FONT-FAMILY: Arial">Invalid Mysql Connection Parameters specified</span></h4></td>
<td style="BORDER-RIGHT: #ece9d8; PADDING-RIGHT: 0in; BORDER-TOP: #ece9d8; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: #ece9d8; WIDTH: 80%; PADDING-TOP: 0in; BORDER-BOTTOM: #ece9d8; HEIGHT: 15pt; BACKGROUND-COLOR: transparent" width="80%">
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<tr style="mso-yfti-irow: 1">
<td style="BORDER-RIGHT: #ece9d8; PADDING-RIGHT: 7.5pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 7.5pt; PADDING-BOTTOM: 7.5pt; BORDER-LEFT: #ece9d8; PADDING-TOP: 7.5pt; BORDER-BOTTOM: #ece9d8; BACKGROUND-COLOR: transparent">
<p><b><span style="COLOR: brown; FONT-FAMILY: Arial">Error Message: Unable to connect to database Sever with the specified connection parameters. This may be due to the following reasons: </span></b></p>
<p><b><span style="COLOR: brown; FONT-FAMILY: Arial">- specified database user, password , hostname or port is invalid.<br>- specified database user does not have access to connect to the database server from the host</span>
</b></p></td></tr>
<tr style="mso-yfti-irow: 2; mso-yfti-lastrow: yes">
<td style="BORDER-RIGHT: #ece9d8; PADDING-RIGHT: 7.5pt; BORDER-TOP: #ece9d8; PADDING-LEFT: 7.5pt; PADDING-BOTTOM: 7.5pt; BORDER-LEFT: #ece9d8; PADDING-TOP: 7.5pt; BORDER-BOTTOM: #ece9d8; BACKGROUND-COLOR: transparent">
<p><b><span style="COLOR: brown; FONT-FAMILY: Arial">Kindly check the specified database connection parameters... </span></b></p></td></tr></tbody></table></div>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Here is what I have:<br>-- vTiger 4.2.3</span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">-- MySQL Server version: 4.0.24<br>-- PHP Version: 4.3.2<br> </span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">I know the database connection works well because I wrote a separate test script with the same host name, user name and db name.</span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"> </span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">The following threads report the same problem but I found no solution so I was wondering if anyone on this list can help me out</span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"> </span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"><a href="http://forums.vtiger.com/viewtopic.php?t=5104" target="_blank"><span style="COLOR: windowtext; TEXT-DECORATION: none; text-underline: none">
<span></span></span>http://forums.vtiger.com/viewtopic.php?t=5104</a></span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"> </span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"><a href="http://forums.vtiger.com/viewtopic.php?t=5943" target="_blank">http://forums.vtiger.com/viewtopic.php?t=5943</a></span></p>
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<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial">Thanks in advanced for your help.</span></p>
<p class="MsoNormal" style="MARGIN: 0in 0in 0pt"><span style="FONT-FAMILY: Arial"><br clear="all"><br>-- <br>Jorge Garifuna<br>Professional Web Developer<br>"Your Web Solution Partner"<br>Garinet Global Inc.<br>
<a href="http://www.garidigital.com/" target="_blank">http://www.GariDigital.com</a> </span></p>