[Vtigercrm-developers] Cannot save widgets on dashboard after migration to 7.4

Alan Lord alanslists at gmail.com
Mon Jan 31 09:15:34 GMT 2022


You should also enable the debug log and trap the database error when it 
trying to save the Widget location.

It could be something to do with a migration script failing to update a 
table correctly.

Al


On 30/01/2022 23:30, Rubén A. Estrada Orozco wrote:
> Turn on PHP errors. In config.inc.php you just have to uncomment the 
> line that says something like "debug mode" (it is one of the first ones).
> 
> I assume you first copied vtiger 7.2 to the new server and saw it 
> running as it was in the original server before performing the version 
> update, right?
> 
> Saludos
> 
> Rubén
> 
> 
> On Sun, Jan 30, 2022 at 5:26 PM Gigatux 
> <gigatux at protonmail.com 
> <mailto:gigatux at protonmail.com>> wrote:
> 
> 
>     Hi,
> 
>     I recently migrated from one machine to another. To do this, I
>     copied over "test", "storage" and "user_privileges" as well as a
>     dump of the database.
> 
>     I then migrated the new machine to more up-to-date version. From 7.2
>     to 7.4. Gradually first 7.2->7.3, then 7.3->7.4.
> 
>     During the process, two things happen:
> 
>     a) I can't save widgets to the dashboard for any user (which table
>     controls this? its as if its not saving the dashboard)
> 
>     b) when I change some info/field in some of the modules, I get the
>     "error" message popping up on the screen in the browser instead of
>     the green "success" message. The page often goes white and I have to
>     reload the browser which then default to the dashboard instead of
>     remaining on the "opportunities" page for example. I set Apache2 in
>     "debug" mode but there is nothing in the output that is suspicious.
> 
>     Any clues as to why this would be happening?
> 
> 
>     Sent with ProtonMail <https://protonmail.com/> Secure Email.
> 
>     _______________________________________________
>     http://www.vtiger.com/ <http://www.vtiger.com/>
> 
> 
> _______________________________________________
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