[Vtigercrm-developers] WebserviceException: productid does not have a value

[Uma S]

Hi Ruben,

As LineItems are the mandatory fields in Invoice, That should hold data.

Can you please let us know how these Invoice records were created initially?

On Tue, Feb 16, 2021 at 11:04 PM Rubén A. Estrada Orozco <rulotec1 at gmail.com>
wrote:

> Yes I know it is supposed to have a LineItem. In this case I'm doing an
> update on an invoice that's already stored in Vtiger. That's why I'm
> confused.
> Saludos
>
> Rubén
>
>
> On Tue, Feb 16, 2021 at 3:12 AM Sukhdev Mohan <s.mohan at myti.it> wrote:
>
>> Hi,
>>
>> From your dump LineItem is empty and so is productid. The Api needs both
>> of them, even if there is a single item… As per my understanding of the
>> vtiger api they need all the data all the time…
>>
>> Best Regards,
>> *Sukhdev Mohan* | *Software Developer*
>>
>>
>>
>>
>>
>>
>>
>> Il giorno 16 feb 2021, alle ore 03:31, Rubén A. Estrada Orozco <
>> rulotec1 at gmail.com> ha scritto:
>>
>> Hi guys,
>>
>> I have an interface that changes the status of invoices using vtws_update.
>>
>> From time to time I get "Excepcion WebServiceException: productid does
>> not have a value" which is weird because the invoice already existed. The
>> invoice array looks as if it had no line items:
>>
>> <image.png>
>>
>> If I look into the invoice record using Vtiger's UI I can see the invoice
>> does have line items.
>>
>> Do you have any idea why this might be happening? As I said, this is an
>> intermittent problem.
>>
>> Saludos
>>
>> Rubén
>> _______________________________________________
>> http://www.vtiger.com/
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>
> _______________________________________________
> http://www.vtiger.com/



-- 
With
Best Regards
Uma.S
Vtiger Team
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