[Vtigercrm-developers] Encoding & html entities not decoded

[Sukhdev Mohan]

Hi,

I was seeing è in both browser and csv. Browser I solved by adding one more html_entity_decode whilst the csv it’s not working… I searched google and it seems that excel doesn’t support utf-8 but utf-16le but no luck so far. 

This behaviour that I’m facing is happening both on the standard export and to an export we developed (literally copied the standard one) in a custom module…

Best Regards,
Sukhdev Mohan | Software Developer







> Il giorno 28 set 2020, alle ore 18:52, Rubén A. Estrada Orozco <rulotec1 at gmail.com> ha scritto:
> 
> Where are you seeing the è ? If you take a look at the source html, how does it look like?
> Please provide more details.
> 
> Saludos
> 
> Rubén
> 
> 
> On Sun, Sep 27, 2020 at 11:59 AM Sukhdev Mohan <s.mohan at myti.it <mailto:s.mohan at myti.it>> wrote:
> Hi All,
> 
> I’m facing a strange issue… We work with Italians and we are facing a strange behaviour, html entities like è which should be converted back to "è” but they aren’t… html head contains charset UTF-8 and still the browser isn’t translating. This issue is faced also when they export to csv. Also in some cases the accounts contains “ in their name and when exporting to csv this breaks the string, how can I solve this issue?
> 
> They are using Vtiger v7
> 
> Best Regards,
> Sukhdev Mohan | Software Developer
> 
> 
> 
> 
> 
> 
> 
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