[Vtigercrm-developers] Sending Workflow Emails vt7.0.1

[Alan Lord]

On one of our dev servers I am trying to diagnose this issue.

Once the Outgoing server is configured I can send emails using the 
internal mail composer, and I get the email message about having 
successfully configured the outgoing server.

However, when I trigger the default workflow email for Contact 
modification which send the Assigned user an email, the email is 
generated and added to the queue table in the database.

When I run the workflow scheduler, the record is removed from the queue 
and in the log file I can see new Email records being added and 
ModTracker entries being written, but there is *nothing* about actually 
sending the email... And, the email doesn't arrive (I am the assigned user).

Is anyone else seeing this problem?

I have error_reporting set to max (except for E_NOTICE) and the debug 
log enabled but I am seeing nothing to help me track this down?

TIA

Al


On 08/08/17 08:38, Alan Lord wrote:
> In a new system our customer is reporting that Workflow generated emails 
> are not being sent.
> 
> We have a simple workflow to send an email when the Assigned to gets 
> changed on a Lead... When I trigger the workflow, the email gets put in 
> the com_vtiger_workflowtask_queue table, and when the scheduler runs, 
> the email is removed from the table.
> 
> In the vtiger log, I can see when the email content is written into the 
> entity table, and when it is added to ModTracker, but not where it 
> actually gets sent out.
> 
> And these workflow generated emails never arrive.
> 
> Sending emails from the internal mail composer is fine.