[Vtigercrm-developers] Customer Portal - some can login some not

[Alan Bell]

better to fix encryption rather than turn it off!


On 29/07/16 03:45, Stacey Johnson wrote:
> Maybe implementation of encryption is a reason? When I delete in: 
> vtiger_portalinfo "CRYPT" from column "cryptmode"
> and enter password manually to "user_password" all works fine....
> So obviously issue is here... any idea how to switch of encryption?
>
>
> Stacey
>
>
> On Fri, Jul 29, 2016 at 9:22 AM, Stacey Johnson 
> <stacey.johnson110 at gmail.com <mailto:stacey.johnson110 at gmail.com>> wrote:
> >
> > This is new installed 6.5. Funny is that some email can login and 
> some just dont want....
> > No idea how to better describe problem. I works just like lucky dip...
> > All emails from domain where VT is installed are OK, but other are 
> usually not.
> > Contact imported or just created working with CP or not..... I dont 
> see any particular rule on which this behavior depends
> >
> > When trying debugging than I can not login at all. Any errors "on" 
> locks CP from normal functioning. No one contact can get it
> >
> > Stacey
> >
> > On Thu, Jul 28, 2016 at 9:48 PM, Alan Bell <alan.bell at libertus.co.uk 
> <mailto:alan.bell at libertus.co.uk>> wrote:
> >>
> >> did you upgrade to 6.5?
> >>
> >> if so, portal passwords changed somewhat (no longer plain text) so 
> you might need to reissue passwords, or encrypt the existing ones 
> (best to reissue really, by deactivating and reactivating the users to 
> send out a new invitation email with the password)
> >>
> >>
> >> Alan.
> >>
> >>
> >> On 28/07/16 15:43, Stacey Johnson wrote:
> >>
> >> Got issue with CP where new contacts treated can login but not 
> those created before setting up portal. Is it known behavior?
> >>
> >> Stacey
> >>
> >>
> >> _______________________________________________
> >> http://www.vtiger.com/
> >>
> >>
> >>
> >> _______________________________________________
> >> http://www.vtiger.com/
> >
> >
>
>
> _______________________________________________
> http://www.vtiger.com/

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