[Vtigercrm-developers] Vtiger 6.2 fresh install - Mailconverter

socialboostdk socialboostdk at gmail.com
Thu May 28 19:28:29 GMT 2015


+1

I think if present then the senders first + last name should be used. And
subject could then be ticket title. That is 100% more obvious as first
priority.


:) Chr.

On 28 May 2015 at 20:52, Sites24Seven Media <sites24seven at gmail.com> wrote:

> Hi
>
> I think it makes more sense, if when a name exists in a given e-mail, this
> has first priority to be input into firstname/lastname (simply divided by
> the first " " / Space in name for example), and then as a second priority
> the subject could be used and input into lastname.
> A subject is normally a description rather than a name.
>
> Can the above be implemented ?
>
>
> 2015-05-26 13:21 GMT+02:00 Uma S <uma.s at vtiger.com>:
>
>> Hi,
>>
>> As in emails subject is considered as the most prominent field, it has
>> given the high priority while creation of leads and contacts from mail
>> converter. If this value is not present we will look into from address of
>> the email as lastname.
>>
>> On Tue, May 26, 2015 at 1:41 AM, Sites24Seven Media <
>> sites24seven at gmail.com> wrote:
>>
>>> Hey
>>>
>>> I have a Vtiger 6.2 fresh install, and trying to use the Mailconverter.
>>>
>>> However the Contact names is being created with the "subject" of the
>>> e-mails recieved, instead of the correct issues.
>>>
>>> I think if you look at the following at line 212, 239 etc. you can see
>>> the "mixup".
>>>
>>>
>>> http://trac.vtiger.com/cgi-bin/trac.cgi/browser/vtigercrm/branches/6.2.0/modules/Settings/MailConverter/handlers/MailScannerAction.php?rev=14399
>>>
>>>
>>> Are people aware of this, or am I the only one with the problem ?
>>>
>>> See you !
>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> With
>> Best Regards
>> Uma.S
>> Vtiger Team
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.vtigercrm.com/pipermail/vtigercrm-developers/attachments/20150528/342fc450/attachment-0001.html>


More information about the vtigercrm-developers mailing list