[Vtigercrm-developers] 6.2 PBX Manager

[Richard Hills - Technologywise]

Okay, so can someone tell me how to generate the user_privileges files? 
I can't seem to get them to be created using the calculate sharing rules 
button (thought this was correct).


On 02/02/15 16:44, Richard Hills - Technologywise wrote:
> This can now be ignored. Issue was the old user_privileges files.
>
> On 02/02/15 13:38, Richard Hills - Technologywise wrote:
>> We are still struggling to upgrade from 5.4 to 6.X and are now down 
>> to one final issue (again, no doubt more will be found when this is 
>> solved).
>>
>> When we initiate a call from the CRM, a call is started on the 
>> extension, but never connected to anywhere.
>>
>> The exact same files are in use as copied from a fresh install where 
>> calls work fine.
>>
>> This leads me to believe that the vtiger asterisk connector app 
>> (running on the pbx server) is querying the vtiger database, or in 
>> another way accessing the vtiger database and something there is 
>> failing. Can someone give me information as to exactly what the 
>> connector is doing?
>>
>> Thanks
>>
>

-- 
Richard Hills
TechnologyWise Ltd, Tauranga, NZ
richard at tw.co.nz
www.technologywise.co.nz
ph: +64 (0)7 571 1060
fax: +64 (0)7 571 1061