[Vtigercrm-developers] Issues and malwares - vtiger market place extension

[Sutharsan Jeganathan]

Hi Alan

Thanks for the points

I would like to specify the point that since the market place is introduced
there, now non-technical end users are using it to install any extension in
one click. As you said, for the issues if they have to discuss with the
extension developer directly Or they have to understand there can be bug,
it may reduce the trust on vtiger during time being. Because people can
install vtiger simply, start work on that and install extension will cause
them the system crashed.

This happened to me long ago with wordpress, so I switched to joomla. But
it seems magento keeps its extension store well tested. That is why I
suggested vtiger to have a robust testing and QA framework on market place
extensions.

I found a similiar issue with labels 4 you, so I will speak to its
providers too.


Thanks
Sutharsan Jeganathan

On Sat, Apr 25, 2015 at 7:15 PM, Alan Lord (News) <alanslists at gmail.com>
wrote:

> On 25/04/15 09:44, Sutharsan Jeganathan wrote:
>
>>
>> Anyway I believe the purchaser / users of extension through vtiger
>> market place should be provided with a minimum assurance of bug free
>> functionality.
>>
>
> In our experience vtiger do "test" the extension to make sure it works and
> doesn't do anything _irregular_. GeoTools is quite a complex module and
> they have rejected a few updates we have submitted for various valid
> reasons we have then addressed... I don't believe you can expect them to
> test every feature however.
>
> No software is ever gong to be bug free so if it doesn't do what you
> expect, or has problems, you should contact the developer of the extension
> in the first instance.
>
> We've been contacted many times for the GeoTools extension and - I hope -
> we have responded and helped our customers as they would expect. Our
> customers have provided us with great feedback, found bugs, and offered
> ideas for improvements. We try and incorporate these fixes into the product
> as soon as we can.
>
> There is a rating system on the Marketplace... If you do not get a
> satisfactory response from the developer you are free to use it. But I
> would always recommend contacting the developer first.
>
> Al
>
> --
> Libertus Solutions
> http://www.libertus.co.uk
>
> _______________________________________________
> http://www.vtiger.com/
>
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