[Vtigercrm-developers] sending documents

[Ian Stern]

So, documents module is like trouble tickets module I assume?
Could u share method (unofficial) for testing if its known?




On Mon, May 19, 2014 at 5:23 AM, Prasad <prasad at vtiger.com> wrote:

> yep - listening.
>
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> On Mon, May 19, 2014 at 6:37 AM, Siam Translations LLP <
> info at siam-translations.com> wrote:
>
>>  Even docs what are created by mail converter (let say system) are
>> assigned to user (admin) account - here workflow could be helpful too. Just
>> saying..
>>
>> Regards
>> Andrew
>>
>>
>> On 19-05-2014 12:47 AM, Prasad wrote:
>>
>>  Documents module is special considered to other Entity module.
>>
>>  While in other modules - user creates Record directly and workflow
>> are defined as per this assumption.
>>
>>  Records to this module get generated by system and user both.
>> This makes it hard to build workflow for Documents and could get
>> crazy at times when workflow tasks operates.
>>
>>  We will review this.
>>
>>  Regards,
>> Prasad
>>
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>>
>>
>> On Sun, May 18, 2014 at 1:50 PM, Stacey Johnson <
>> stacey.johnson110 at gmail.com> wrote:
>>
>>>   vtiger have two important limitations:
>>>  1. Workflows in documents
>>>  2. possibility to attach document to the email created in workflow
>>>
>>>
>>>  Example scenario:
>>> Lead fill up webform showing his interest in services. Company managing
>>> CRM wish to send to him automatically nice created outside of vtiger
>>> booklet in pdf format.
>>>
>>> Currently this kind of interaction with customers is impossible. I can
>>> generate hundreds of exaples of usage of attachements in workflows but I
>>> belive developper can do it too :-)
>>>
>>>  Another issue is documents module (this was discussed few times too).
>>> Can developper tell us why documents module have no workflows? Is this
>>> module worse that any other? Everybody knows that all our life is based on
>>> managing documents. Why this module looks like orphan? Workflows are
>>> simnple addon to this module but will change a lot. I was analysing it
>>> through months and see that developper for some reason dont want add this
>>> funcionality which seems to be really important to make vtiger standing a
>>> bit out of the crowd (at least in opensource category). Come on guys, it
>>> few lines of code. Do it for developpers.. :-)
>>>
>>>  Stacey
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
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