[Vtigercrm-developers] sending documents

[Siam Translations LLP]

Even docs what are created by mail converter (let say system) are 
assigned to user (admin) account - here workflow could be helpful too. 
Just saying..

Regards
Andrew

On 19-05-2014 12:47 AM, Prasad wrote:
> Documents module is special considered to other Entity module.
>
> While in other modules - user creates Record directly and workflow
> are defined as per this assumption.
>
> Records to this module get generated by system and user both.
> This makes it hard to build workflow for Documents and could get
> crazy at times when workflow tasks operates.
>
> We will review this.
>
> Regards,
> Prasad
>
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>
> On Sun, May 18, 2014 at 1:50 PM, Stacey Johnson 
> <stacey.johnson110 at gmail.com <mailto:stacey.johnson110 at gmail.com>> wrote:
>
>     vtiger have two important limitations:
>     1. Workflows in documents
>     2. possibility to attach document to the email created in workflow
>
>
>     Example scenario:
>     Lead fill up webform showing his interest in services. Company
>     managing CRM wish to send to him automatically nice created
>     outside of vtiger booklet in pdf format.
>
>     Currently this kind of interaction with customers is impossible. I
>     can generate hundreds of exaples of usage of attachements in
>     workflows but I belive developper can do it too :-)
>
>     Another issue is documents module (this was discussed few times
>     too). Can developper tell us why documents module have no
>     workflows? Is this module worse that any other? Everybody knows
>     that all our life is based on managing documents. Why this module
>     looks like orphan? Workflows are simnple addon to this module but
>     will change a lot. I was analysing it through months and see that
>     developper for some reason dont want add this funcionality which
>     seems to be really important to make vtiger standing a bit out of
>     the crowd (at least in opensource category). Come on guys, it few
>     lines of code. Do it for developpers.. :-)
>
>     Stacey
>
>
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>     http://www.vtiger.com/
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>
>
>
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