[Vtigercrm-developers] Cooperation - part 2

Wed Jul 30 17:35:41 GMT 2014

Let me start by saying thank you for the work done with vtiger

I would like to add my voice here too. A few years ago (when the motto was
"The only truly open source CRM" ), I tried forming a business around
implementing CRM solutions for clients.

My first implementation, with some customization (5.0) wowed the client
(who had been using excel sheets and had failed in trying out customizing
sugarcrm).

After that it was a uphill task due to lack of documentation / community
support / Road Map. I was not confident about direction /  documentation,
so I gave up, changed the business and started implementing drupal solution
(more open active community). I even implemented basic crm using it. I like
the drupal model (they have the commercial Acquia and the very open source
drupal). There is a lot of documentation and freedom. I don't mind donating
to the community because my business is fully founded on drupal solutions.

That said, I keep coming back and testing vtiger because I see a local
market for custom CRMs. What I find every time is that Vtiger is becoming
more closed that open.

To cut the long story short :-

1. I think there should be a clear road map (so that users /  integrators
are not left in the dark). With every "curveball", Vtiger looses users / a
market
2. I think Vtiger should adopt a fully open source model (with some form of
governance). I really like the drupal model (where there is a "core" and
users build modules around it. From time to time, the governance decides
what should be included in core)  You can an have a commercial offshoot (We
all need to pay the bills)
3. Different markets require specific customizations. I would suggest
having a  "core" crm engine and let the community build modules around it,
given different business scenarios

thanks

On Wed, Jul 30, 2014 at 7:40 PM, SIAM Translations <
info at siam-translations.com> wrote:

> Let's see response :-)
>
> Andy
>
>
>
> On Wed, Jul 30, 2014 at 11:13 PM, Matteo Baranzoni <info at greenbitweb.com>
> wrote:
>
>> why not create a governance such as other open source projects (like
>> owncloud, libreoffice)?
>> A community council with vtiger guys, opensaas, its4you, Alan, Joe that
>> plan future of vtiger and keep up to date the code, accept proposals, check
>> submitted code etc. Possibly moving on github and using the powerful tools
>> provided by this platform!
>>
>>
>> 2014-07-30 17:29 GMT+02:00 Sreenivas Kanumuru <svk at vtiger.com>:
>>
>>>  Thanks for sharing your thoughts,  Blazej. I do understand your time
>>> is precious and appreciate you taking the time to provide it here.
>>>
>>> Your points A-G refer to our decision to remove the 'install from file'
>>> option and to add the feature to encrypt the extension file. We did it for
>>> the following reasons
>>>
>>>    1. Removing 'Install from File' option - to protect users
>>>    2. Encrypt the Extension - to empower developers (as Matus noted,
>>>    some developers might want it)
>>>
>>> Certain assumptions we made were not on the mark. We shared the preview
>>> here in the developers list to ensure we get it right. We are taking
>>> feedback and making corrections.
>>>
>>>       1. Add 'Install from File' option  - done
>>>       2. Allow Free extensions installation without loader - pending to
>>> be done shortly
>>>
>>> *2 + 20 developers*
>>>
>>> While we have 2 dedicated resources for trac, we have 20+ other
>>> developers contributing to improvements to the product (list view search is
>>> an example that was deployed to 6.1 branch recently, many more improvements
>>> are integrated into 6.1)
>>>
>>> *2 Business Days*
>>>
>>>  * If you don’t believe, I can send you modules, and you can try to
>>>> publish them in two days.*
>>>
>>>
>>> I mentioned that "we will respond to new submissions in 2 business
>>> days.". I meant that we will review and approve or reply to the developer.
>>> So, you are right for complex modules we might need more time to review.
>>> But, our goal is to respond with our findings within 2 business days.
>>>
>>> *Encouraging Developers*
>>>
>>> *You have done everything you could to discourage us from continuing our
>>>> dialogue and from your product.*
>>>
>>>
>>> I am sorry you see it that way, but our efforts are to only make Vtiger
>>> open source more stronger and to empower developers.
>>>
>>> I welcome your feedback. Though critical, I know it is coming from a
>>> well intended mind.
>>>
>>> Regards,
>>> Sreenivas
>>>
>>>
>>>  On Wed, Jul 30, 2014 at 7:32 PM, Maik Standtke <maikst at gmail.com>
>>> wrote:
>>>
>>>>
>>>> 2014-07-30 15:45 GMT+02:00 Pabiszczak, Błażej <b.pabiszczak at opensaas.pl
>>>> >:
>>>>
>>>>  Summary
>>>>>
>>>>> You have done everything you could to discourage us from continuing
>>>>> our dialogue and from your product.
>>>>>
>>>>
>>>>
>>>>
>>>> +1
>>>>
>>>> _______________________________________________
>>>> http://www.vtiger.com/
>>>>
>>>
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>

-- 
Tel:254- 722-490994
www.agile.co.ke | www.jipambe.com
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