[Vtigercrm-developers] Is it possible to integrate Outlook in to the mail manager in vtiger 5.4?

[SivaKumar J]

Hi Klaus,

Well, our client is running Outlook (as you may know). I was wondering we
> could get their mail account / adresses working with the mailmanager /
> email module in vtiger even though they are using outlook?
>
Yes. We can use their mail account to work with mail manager.


> You mention the Exchange connector. Once we have that up and running (the
> client got new servers...so we are waiting for their IT admin to finish
> up), can we then use the mailmanager in vtiger? Maybe with a bit of setup.
>
Yes.


> One additional question: when you send out mails from the CRM, they get
> attached to the contact you sent out to. Once that contact replies, does
> the mail get automatically attached to him in the CRM or do you have to
> attach it manually?
>
No. You'll get that reply to your mail manager. But, it won't attach to
that contact.


On Fri, Apr 12, 2013 at 12:17 PM, Klaus Larsen <kl at outsourcers.dk> wrote:

> Hi Siva :)
>
> Well, our client is running Outlook (as you may know). I was wondering we
> could get their mail account / adresses working with the mailmanager /
> email module in vtiger even though they are using outlook?
>
> You mention the Exchange connector. Once we have that up and running (the
> client got new servers...so we are waiting for their IT admin to finish
> up), can we then use the mailmanager in vtiger? Maybe with a bit of setup.
>
> One additional question: when you send out mails from the CRM, they get
> attached to the contact you sent out to. Once that contact replies, does
> the mail get automatically attached to him in the CRM or do you have to
> attach it manually?
>
> Thanks for help!
>
> Mange hilsner / best regards,
>
> Klaus Larsen
>
> Konsulent
> Outsourcers
>
> Mobile: (+45) 40897690
>
>
> 2013/4/12 SivaKumar J <sivakumar.j at vtiger.com>
>
>> Hi Klaus,
>>
>> Could you please explain about, what do you mean by integrate outlook
>> client with mailmanager?
>> Because, Outlook is an application where we can manage our mailboxes.
>> Vtiger mailmanager also does the same.
>>
>> We can manage any mailbox with vtiger mailmanager, even exchange also.
>> But, with exchange we need to do some configuration while installation of
>> exchange server, to access it's mailbox with IMAP or POP.
>>
>> Thank you very much.
>>
>> On Fri, Apr 12, 2013 at 11:22 AM, Klaus Larsen <kl at outsourcers.dk> wrote:
>>
>>> Hey Guys/gals
>>>
>>> I am looking to integrate Outlook client in to the mailmanager in
>>> vtiger. Is that even possible or does it have to run through the Exchange
>>> connector?
>>>
>>> I only need to be able to send/receive/attach mail from within vtiger,
>>> is that doable with Outlook?
>>> Mange hilsner / best regards,
>>>
>>> Klaus Larsen
>>>
>>> Konsulent
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>>
>> --
>> Regards,
>> Siva
>> Vtiger
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
Regards,
Siva
Vtiger
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