[Vtigercrm-developers] expressing my worries about not being able to see new vtiger code

Prasad prasad at vtiger.com
Sat Aug 25 10:38:36 PDT 2012


Doug,

I have spawn new thread for discussing your feature - as its unrelated to
this thread's main focus.

Regards,
Prasad

On Sat, Aug 25, 2012 at 12:39 AM, Doug <sailsfast at gmail.com> wrote:

> My biggest concern at this point, and I haven't been following development
> closely this summer.  Lies in the Calendar function of vtiger..
>
> The lack of the ability to capture the precise length of phone calls is a
> large barrier to it's adoption in most sales driven businesses.  With the
> default 5 minute increments it is impossible to measure the effectiveness
> of call scripts, patterns, and behaviors of individual sales or customer
> service reps.
>
> We would be much more well served with a "NOW" button that would
> automatically fill in the correct local time including hours,  minutes and
> *seconds* into the appropriate fields and an automatic calculation of
> call duration.
>
> And as well perhaps an option to manually fill in the hours and minutes
> into future appointment or call times.
>
> Nearly all of my clients need to be able to differentiate between a rep
> that is spending on average 7minutes 20 seconds on calls from a rep that is
> spending 8 minutes 35 seconds on calls in a particular week or month for
> instance.  Even if we are tracking only minutes there is still a big
> difference between the 7 minutes and 9 minutes that might otherwise look
> like in rounded off minutes. 1 minute and 15 seconds looks like 2 minutes.
> A huge discrepancy.
>
> 5 minute increments are impossible.
>
>
> On Fri, Aug 24, 2012 at 2:36 PM, Sreenivas Kanumuru <svk at vtiger.com>wrote:
>
>> Adam, Joe,
>>
>> As developers, i am sure you both are aware of the perils of putting out
>> half baked code. We are certainly looking forward to your contributions and
>> feel the new client framework will spur development of more such
>> extensions. The alpha release that we are going to publish in a couple of
>> weeks will still have some incomplete areas. We appreciate your patience as
>> we work to deliver a solid vtiger 6 release (most likely in November).
>>
>> Regards,
>> Sreenivas
>>
>>
>> On Fri, Aug 24, 2012 at 11:47 PM, Prasad <prasad at vtiger.com> wrote:
>>
>>> I wanted to clarify the perception difference that is being discussed on
>>> this thread. Please don't read me wrong - I'm certainly young compared to
>>> your expertise.
>>>
>>> * Ondemand dev-team set the goals (every month) and focus
>>> more on working on issues / features that can be rolled in the target
>>> cycle.
>>>
>>> * Opensource dev-team set the goals in longer cycles as they collobrate
>>> with Ondemand team changes + support customers bug-fixes +
>>> community contributions + customizations + extensions.
>>>
>>> Opensource product features match the Ondemand except they are few
>>> customization enabled for adapting the our billing system and service is
>>> enabled with round-the-clock support & IT team.
>>>
>>> --
>>> The practise of maintaing staging repository (instead of "hidden
>>> branch") has been their ever before ondemand started, the primary purpose
>>> was to eliminate the fear from young developers
>>> while committing the untested / validated code (and avoid loosing the
>>> changes!). The reviewed / validated code will be pushed to
>>> trac.vtiger.com branches which need additional time.
>>>
>>> --
>>> vtiger6 development has been challenging with the agenda to
>>> get the earlier version with least disruption to existing backend API
>>> but yet enabled flexibity to provide adaptable UI (front end).
>>>
>>> This had certainly raised the bars on dev-team who took few hard-bytes
>>> refactoring the code very often and now settled with the better model.
>>>
>>> Translation design / Module packages were the concepts that was
>>> discussed few weeks back and is in process of implementation.
>>>
>>> Which was the major reason to postpone commit to trac.vtiger.com branch.
>>>
>>> I appreciate your collaboration and look forward for greater assistance.
>>>
>>> Regards,
>>> Prasad
>>> vtiger Team
>>>
>>> On Friday, August 24, 2012, Joe Bordes <joe at tsolucio.com> wrote:
>>> > I couldn't have said it better :-)
>>> >
>>> > Thanks
>>> >
>>> >
>>> > On 24/08/12 14:51, Adam Heinz wrote:
>>> >> On Fri, Aug 24, 2012 at 8:13 AM, Stefan Warnat <ich at stefanwarnat.de>
>>> wrote:
>>> >>> I think that it's no problem to wait, because vtiger is Open Source!
>>> It's
>>> >>> not like commercial Software, you have pay for the functions.
>>> >>> Nobody should expect any changes and be thankfull for every update
>>> you
>>> >>> become for FREE.
>>> >> I don't think waiting is the problem.  Joe's complaint reads to me
>>> >> like, "Hey guys, why won't you let me help you sooner (by contributing
>>> >> code and translations)!"
>>> >>
>>> >> So long as primary development is done in a hidden branch, community
>>> >> contribution will always lag several months behind.  My theory is that
>>> >> they are trying to add value to their On Demand offering by delaying
>>> >> features into trunk, which is unfortunate for the development
>>> >> community.  I personally believe that that the contributions of
>>> >> community developers already exceed that value.  Even if vtiger
>>> >> doesn't want to open up the On Demand branch to the world, at least
>>> >> give your translators and long-time community developers early access!
>>> >>   Joe has been a member of the community since 2006!
>>> >> _______________________________________________
>>> >> http://www.vtiger.com/
>>> >
>>> > _______________________________________________
>>> > http://www.vtiger.com/
>>> >
>>>
>>> _______________________________________________
>>> http://www.vtiger.com/
>>>
>>
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>
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