[Vtigercrm-developers] Relate custom module to troubletickets

[Asha]

Hi Richard Hills,

The right way to achieve this is through vtlib api.

You can related other modules to your new custom module, through
manifest.xml file.

But to relate your new custom module to existing module, you will have to
using the setRelatedlist api of vtlib.

On Fri, Sep 9, 2011 at 5:35 PM, Nicolas Larcipretti <
niclarcipretti at gmail.com> wrote:

> Ok, now I got it. Go to the "vtiger_relatedlists" table, add a record there
> like this:
>
> *relation_id* =  the next number of the tables sequence (128 in my case)
> *tabid* = 13 (that's the HelpDesk's tabid)
> *related_tabid* = your_custom_module_tabid (in my case 46)
> *name* = get_related_list (that will do the trick for you I guess, if not,
> try to find another function that fits you best)
> *sequence* = next_sequence_for_the_module (in my case 7)
> *label* = your_custom_module_label
> *presence* = 0
> *actions* = null (that's what I've used, can be ADD and/or SELECT too)
>
> Try this and tell me if that's what you were looking for.
>
> Cheers
>
> Nicolas
>
>
>
>
> 2011/9/8 Richard Hills - TechnologyWise <richard at tw.co.nz>
>
>> When I enter a job ticket single view, I want a list of my own custom
>> modules related information in its own small list under the main ticket
>> information, by default there are already lists for "Activities",
>> "Documents", "Ticket History", "Activity History", "Services and
>> Projects" in this area.
>>
>> I have since been able to make a dirent sql entry and create this list,
>> however I was hoping that this could be done via manifest.xml, I am also
>> unsure how to force the relation on save, do I need to write a custom
>> function in my modules Save.php which forces the relation?
>>
>> Thanks
>>
>> On 09/09/11 00:40, Nicolas Larcipretti wrote:
>> > you give me more information on what you want to do? I think I can
>> > help you with that but I couldn't understand where exactly do you want
>> > your custom module information to show. If possible, send me a print
>> > from the screen where the information should appear.
>>
>>
>> --
>> Richard Hills
>> TechnologyWise Ltd, Tauranga, NZ
>> richard at tw.co.nz
>> www.technologywise.co.nz
>> ph: +64 (0)7 571 1060
>> fax: +64 (0)7 571 1061
>>
>> _______________________________________________
>> http://www.vtiger.com/
>>
>
>
> _______________________________________________
> http://www.vtiger.com/
>



-- 
Regards,
Asha
vtiger Team

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