[Vtigercrm-developers] Bug with german "Umlaut" in Contact or Company-Names

Holbok István holbok at gmail.com
Thu Jan 20 01:30:02 PST 2011


Dear Gabriel,

Thanks for the reply.
I will try to reproduce it and I will see what is it.

Cheers

Holbok István
telefon: +3670-342-0900
e-mail: holbok at gmail.com <mailto:holbok at gmail.com>
**


2011.01.19. 22:56 keltezéssel, Alexander Gabriel írta:
>
> Hello István,
>
> Thank you for that quick reply. I didn't expect to get an answer today :-)
>
> I payed attention to the charset enconding during installation.
>
> The default charset ist utf8_general_ci and all tables are in that 
> charset, too.
>
> I used vtiger_CRM_Database_UTF8Config.pdf from the vtiger-homepage.
>
> I checked it again after reading your mail and everything looks good.
>
> The problem is not that all 'strange characters' are displayed wrong.
>
> They displayed correctly everywhere in vtiger but in the moment when I 
> select a person from the list which has a special character in its 
> name it is shown wrong until I save.
>
> When I then save and look at the invoice again, it is correct. It just 
> doesn't look nice until I save.
>
> Please try it and I'm, sure you'll see what I mean.
>
> If you want, I can give you more screenshots with the complete workflow.
>
> Maybe I did something wrong on some other place? Apache, php or 
> browser-configuration?
>
> If you have any other ideas, please let me know and I will check my 
> config.
>
> Kind regards,
>
> Alexander Gabriel
>
> __________________________________
>
> Dear Gabriel,
>
> It is a typical error when charset encoding is not set correctly during
>
> the install. *_It is not a vtiger bug_*.
>
> Please check first in the phpmyadmin the database charset. The default
>
> sql chartset is latin1_swedish_ci .
>
> It is not too good if you would like to use all German Characters.
>
> The best choice is utf8_general_ci (it will handle all öüóo"úéáu"í
>
> ÖÜÓO"ÚÉÁU"Í äÄ ß ? ? ? ? í Í s, t, r(  etc.  - even the all Central and
>
> East European characters )
>
> 1. You should reinstall all vtiger instance using the right utf8 sql
>
> database in the background.
>
> 2. If it need you should convert all language files for the German
>
> localization from iso-8859-1 to the utf8 (without boom). The Notepad++
>
> program is very good for this purpose.
>
> 3. Use UTF-8 charset in importing - exporting data.
>
> It works even for the Hungarian vtiger (and we have a little bit more
>
> strange characters then you) :-) .
>
> Cheers:
>
> Holbok István
>
> telefon: +3670-342-0900
>
> e-mail: holbok at gmail.com 
> <http://lists.vtigercrm.com/mailman/listinfo/vtigercrm-developers><mailto:holbok 
> at gmail.com 
> <http://lists.vtigercrm.com/mailman/listinfo/vtigercrm-developers>>
>
> **Hungary
>
> *Von:*Alexander Gabriel [mailto:alexander.gabriel at digital-infinity.de]
> *Gesendet:* Mittwoch, 19. Januar 2011 21:42
> *An:* 'vtigercrm-developers at lists.vtigercrm.com'
> *Betreff:* Bug with german "Umlaut" in Contact or Company-Names
>
> Hello,
>
> I'm new to vtiger and this is my first mail to this list.
>
> I hope, this is the correct list for my mail J
>
> I found a small Bug in vTiger an thought, you should know about it.
>
> If you have a contact or a company-name with german special characters 
> (öäüÖÄÜß), they are not shown correctly after selecting a contact to 
> add it do an invoice for example (Screenshot1_Umlaut.png).
>
> This is because the decode_html function is not aware of different 
> charsets.
>
> I think, it is with all special characters in other languages, too.
>
> Here's a patch for this problem.
>
> After changing that line, the special characters are displayed 
> correctly (Screenshot2_Umlaut.png)
>
> Kind regards,
>
> Alexander Gabriel
>
>
> _______________________________________________
> http://www.vtiger.com/
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