[Vtigercrm-developers] vtiger.com: SMS Notifier in upcoming version

[sripriya raghunathan]

Hi Marteen,

We have tested the SMS feature in our local setup and it seems to be working
fine for us.

Please share your Clickatell user log-in credentials so that we can debug
the issue further.
We will look into the issue once you give us your credentials.


On Fri, Jun 18, 2010 at 12:28 PM, Maarten von Ziegenweidt <
maarten at vzhost.co.uk> wrote:

>  Hi,
>
> Thanks for the reply.
>
> On checking the status, it seems as though all the messages are still set
> as processing in Vtiger. On clicking the Check status link, the time shown
> in the heading shows that it was updated at the time of originally
> attempting to send the message, so presumably no further attempts have been
> made to deliver the message.
>
> I have the 10 test credits (before the manual test) so that isn't the
> problem.
>
> I have tested sending a message via the use of the link:
>
> http://api.clickatell.com/http/sendmsg?user=xxxxx&password=xxxxx&api_id=xxxxx&to=448311234567&text=Meet+me+at+home
>
> and it worked fine. It returned the Message ID code, and the message came
> through fine.
>
> On calling the Clickatell support team, they stated that their servers
> wouldn't have received the messages from my Vtiger, as there is no trace of
> any of the message ID's that would automatically be generated as soon as
> they receive an instruction.
>
> Maarten
>
>
>
>
> On 17/06/2010 08:44, sripriya raghunathan wrote:
>
> Hi David,
>
> There are 2 cases due to which, the SMS messages sent by you may not be
> sent to the receiver's phone.
>
> 1. While creating the Clickatell account, the credits may not be added to
> your balance.
>       Please login to ur clickatell account and check the balance status.
> This issue will persist if the Balance is 0.
>
> 2. The message may be sent from the CRM end, but not getting processed at
> the Server's end.
>       To check this, go to the detailview of the SMS record created in the
> CRM, and click on check status link on the the right hand side.
>       For assistance on the status of the SMS message, view the
> documentation sms_status<http://wiki.vtiger.com/index.php/vtiger520:SMS_Module#SMS_Status>
> .
>
> Also, update us with the clickatell account details, whether you have
> purchased the account from Clickatell or are you using the test accounts.
>
> Please check the above 2 cases and share your feedback with us.
>
>
> On Wed, Jun 16, 2010 at 6:52 PM, Maarten von Ziegenweidt <
> maarten at vzhost.co.uk> wrote:
>
>> Hi,
>>
>> I have set up a Clickatell account, and set the server settings. I have
>> tried to send some test messages, but although it records the SMS's in
>> Vtiger, nothing is actually sent to the recipients phones, nor is there any
>> record in the Clickatell pannel.
>>
>> Maarten
>>
>> -------- Original Message --------  Subject: [Vtigercrm-developers] Fwd:
>> vtiger.com: SMS Notifier in upcoming version  Date: Tue, 8 Jun 2010
>> 10:03:50 -0400  From: David V. <davidv.net at gmail.com><davidv.net at gmail.com>  Reply-To:
>> vtigercrm-developers at lists.vtigercrm.com  To: vtigercrm-developers
>> <vtigercrm-developers at lists.vtigercrm.com><vtigercrm-developers at lists.vtigercrm.com>
>>
>> It seems that the link in broken or the article is not published.
>>
>> David V.
>>
>>
>> ---------- Forwarded message ----------
>> From: vtiger.com <blogs at vtiger.com>
>> Date: Tue, Jun 8, 2010 at 3:23 AM
>> Subject: vtiger.com: SMS Notifier in upcoming version
>> To: davidv.net at gmail.com
>>
>>
>>
>> A new entry titled 'SMS Notifier in upcoming version' has been posted to
>> vtiger.com.
>>
>> http://www.vtiger.com/blogs/2010/06/07/sms-notifier-in-upcoming-version/
>>
>> ------------------------------------------------------
>>
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>>
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>>
>>
>>
>>
>>
>>
>> _______________________________________________
>> Join vtiger community at http://forums.vtiger.com
>>
>
>
>
> --
> Regards
> Sripriya
> Vtiger Team
>
>
>
> No virus found in this incoming message.
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>
>
>
>
>
>


-- 
Regards
Sripriya
Vtiger Team
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