[Vtigercrm-developers] Qualify email question

[Prasad]

Hi Clem,

Thank you for sharing your observations with us, we have taken this issue on
our trac: http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5231
We will analyze the issue and address it soon.

Regards,
Prasad

On 3/13/08, clement chazarra <chazarra.clement at gmail.com> wrote:
>
> Hi guys,
>
> Thanks a lot Srini to point me in the good direction, I think I found out
> what the problem was about:
>
> In Webmails.php in the "function Webmails($mbox='',$mailid='')" a statment
> is missing "$this->relationship = $this->find_relationships();"
> By adding this line to the function I can qualify emails to an existing
> contact instead of creating the contact again.
>
> Tell me if it works for other people,
>
> Bye,
> Clem
>
> On Wed, Mar 12, 2008 at 5:41 AM, Srinivasan M <srini at vtiger.com> wrote:
>
> > Hi Clem,
> >
> > Thanks for your interest in vtigerCRM.
> >
> > When clicking on the Qualify button "modules/Webmails/Save.php" file
> > will be called to create a new Contact and to relate the Qualified Email to
> > this Contact. You have to modify the code in this file to check whether the
> > contact is already present, if exist then you have to relate the Email to
> > that particular contact.
> >
> > Please get back to us for more information.
> >
> > Thanks & Regards,
> > Srini
> >
> > On 3/12/08, clement chazarra <chazarra.clement at gmail.com> wrote:
> >
> > > Hello everybody,
> > >
> > > First a big huge "THANK YOU" to the vTiger team, this release is a big
> > > step forward, so many improvments.. I am now playing with it and I really
> > > enjoy!
> > >
> > > I would like to talk about qualifying emails, when I do so, it creates
> > > a new contact which contains the corresponding email. The problem is if I
> > > receive again an email from the same contact, if I qualify again the email,
> > > it will create again the contact as new.
> > > Instead of this behaviour I would like to look up if the email already
> > > exists in contact details and if it is the case, just add the email to the
> > > contact.
> > >
> > > I had a look in the log and could trace the bahaviour till
> > > "insertIntoEntityTable Contacts vtiger_table name vtiger_contactdetails"
> > > (method located in crmentity) but so far I cannot find the code between this
> > > method and the button "qualify" on the webmail menu.
> > >
> > > My question:
> > > Does anybody could tell me where to find the code executed when I
> > > press "Qualify" button? I can find "add_to_vtiger" method (in
> > > webmail.js) but cannot figure out where to go from there.
> > >
> > > A little help would be really appreciated.
> > >
> > > Thanks guys and long life to vTiger!
> > > Clem
> > >
> > > _______________________________________________
> > > Reach hundreds of potential candidates - http://jobs.vtiger.com
> > >
> >
> >
> > _______________________________________________
> > Reach hundreds of potential candidates - http://jobs.vtiger.com
> >
>
>
> _______________________________________________
> Reach hundreds of potential candidates - http://jobs.vtiger.com
>
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