[Vtigercrm-developers] Automatic Calendar Entry

[Andrew Rodes]

Is the purpose of the calendar items to create a tickler list, or to create
service orders? Perhaps there is another approach that would be even more
elegant depending on the purpose of the calendar items.

 

Andy

 

 

  _____  

From: Scott Brown [mailto:scott at centritechsolutions.com] 
Sent: Wednesday, June 04, 2008 2:57 PM
To: vtigercrm-developers at lists.vtigercrm.com
Subject: [Vtigercrm-developers] Automatic Calendar Entry

 

Does anybody know of an add-on or a way to have calendar entry automatically
created when creating a trouble ticket.  We create a trouble ticket for each
service order and then create a calendar entry and have them related.  There
is a lot of double entry doing this. 

 

My thoughts were to have an option that says create calendar entry(yes/no).
When a ticket is saved it would take the title and some other custom fields
and create a calendar entry and assign it to the username that is assign to
the ticket.  

 

 

Anybody have any thoughts on this?

 

 Centritech Solutions Logo
Scott Brown
Tel: 804-360-9753 Ext. 400
Fax: 1-800-851-0516
http://www.centritech.net

 

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