[Vtigercrm-commits] [Vtiger development] #8585: Outlook Database error while performing requested operation

[Vtiger development]

#8585: Outlook Database error while performing requested operation
---------------------------+------------------------
 Reporter:  p.gelber       |      Owner:  developer
     Type:  defect         |     Status:  new
 Priority:  unassigned     |  Milestone:  Unassigned
Component:  outlookplugin  |    Version:  6.3.0
 Severity:  High           |   Keywords:
---------------------------+------------------------
 Every time I would like to synchronize my outlook and my vtiger (version
 6.3, same in 6.2) and there are new records for the vtiger system (outlook
 --> vtiger) the systems reports a "DATABASE_QUERY_ERROR".
 I have tested it for contacts, calender, task. It looks that there is an
 error when a "new record should created in the database.
 The system works for the direction vtiger --> outlook.

 Any ideas to solve the problem?

 Peter

 The debug file for just one additional new contact (syncronization in both
 directions):

 2015.06.25 11:16:36 - getting outlook sync records
 2015.06.25 11:16:36 -
 2015.06.25 11:16:37 -
 {"success":true,"result":{"updated":[],"deleted":[],"more":false,"lastModifiedTime":1433280938,"created":[]}}
 2015.06.25 11:16:37 - Vtiger Sync Records Count : 0
 2015.06.25 11:16:38 - [{"module":"Contacts",
 "id":"000000006E70689B0AB0634CA175BB5AC3EF227FC4818000", "mode":"changed",
 "values":{"phone":null, "utclastmodifiedtime":"2015-06-25 09:13:30",
 "othercity":null, "mobile":null, "othercountry":null, "assistant":null,
 "department":null, "email":null, "account_id":null, "description":null,
 "firstname":"Test Vorname", "mailingzip":null, "lastname":"Test Nachname",
 "mailingcountry":null, "lastmodifiedtime":"2015-06-25 11:13:30",
 "title":null, "assistantphone":null, "mailingpobox":null, "birthday":"",
 "homephone":null, "fax":null, "mailingstate":null, "mailingcity":null,
 "otherzip":null, "otherstreet":null, "salutationtype":null,
 "otherpobox":null, "mailingstreet":null, "mode":"changed",
 "otherphone":null, "otherstate":null}}]
 2015.06.25 11:16:38 -
 2015.06.25 11:16:39 -
 {"success":false,"error":{"code":"DATABASE_QUERY_ERROR","message":"Database
 error while performing requested operation"}}
 2015.06.25 11:16:39 - DATABASE_QUERY_ERROR
 2015.06.25 11:16:39 - bei
 VtigerCRMOutlookAddin.VtWsClient.WSClient.DoInvoke(String operation,
 Dictionary`2 parameters, String httpMethod) in C:\siva
 SVN\SivaOutlook\sourcecode\32
 bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\vtwsclient\WSClient.cs:Zeile
 306.
 bei
 VtigerCRMOutlookAddin.Connectors.VtigerCrmConnector.putSyncRecords(ArrayList
 values, String synckey) in C:\siva SVN\SivaOutlook\sourcecode\32
 bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\connectors\VtigerCrmConnector.cs:Zeile
 298.
 bei VtigerCRMOutlookAddin.Models.SyncModel.putSyncRecordsInBatch(ArrayList
 allValues, String synckey, Int32 numOfRecordsPerBatch) in C:\siva
 SVN\SivaOutlook\sourcecode\32
 bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\models\SyncModel.cs:Zeile
 1038.
 bei VtigerCRMOutlookAddin.Models.SyncModel.putVtigerRecords() in C:\siva
 SVN\SivaOutlook\sourcecode\32
 bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\models\SyncModel.cs:Zeile
 730.
 bei VtigerCRMOutlookAddin.Models.SyncModel.putSyncRecords(Boolean
 acceptVtigerChanges, Boolean acceptOutlookChanges, Boolean
 acceptBothChanges) in C:\siva SVN\SivaOutlook\sourcecode\32
 bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\models\SyncModel.cs:Zeile
 565.
 2015.06.25 11:16:41 - DATABASE_QUERY_ERROR
 2015.06.25 11:16:41 - bei
 VtigerCRMOutlookAddin.Models.SyncModel.putSyncRecords(Boolean
 acceptVtigerChanges, Boolean acceptOutlookChanges, Boolean
 acceptBothChanges) in C:\siva SVN\SivaOutlook\sourcecode\32
 bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\models\SyncModel.cs:Zeile
 588.
 bei VtigerCRMOutlookAddin.Forms.SyncStatus.acceptButton_Click(Object
 sender, EventArgs e) in C:\siva SVN\SivaOutlook\sourcecode\32
 bit\vtigerCRMOutlookAddin\vtigerCRMOutlookAddin\forms\SyncStatus.cs:Zeile
 574.

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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8585>
Vtiger development <http://trac.vtiger.com/>
Vtiger CRM