[Vtigercrm-commits] [Vtiger development] #8523: Some Emails in MailManagers returns null JSON

[Vtiger development]

#8523: Some Emails in MailManagers returns null JSON
--------------------------------------+-------------------------
 Reporter:  rpg                       |       Owner:  developer
     Type:  defect                    |      Status:  closed
 Priority:  critical                  |   Milestone:  6.2.0
Component:  vtigercrm                 |     Version:  6.2.0
 Severity:  Critical                  |  Resolution:  worksforme
 Keywords:  MailManager blank emails  |
--------------------------------------+-------------------------

Comment (by rpg):

 Hi uma,

 After some hours we found one function in '''"modules/MailManager/third-
 party/HTML.Safe.php"'''. This fucntion in some cases works well, but all
 of our emails are sendint with special charts (we are on Spain and we have
 ñ,ç, à, è, ì, ò, ù,etc..)

 This funcions try to convert the email from anycharset to UTF7, this
 actions have the parser returns invalid charset with one simbol (square
 and ? ) and the Json crash.

 If we go to the line 636 '''fucntion parse''' and comment this line:
  '''doc = $this->repackUTF7($doc)'''

 All the spanish emails coded with utf8 or ISO.8859-2 or CP1852 shows well
 the character. Is a strange issue and dificult to catch if you don't have
 the SO in Spanish or some other latin languages.

--
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8523#comment:2>
Vtiger development <http://trac.vtiger.com/>
Vtiger CRM