[Vtigercrm-commits] [Vtiger development] #8550: Java unexpectedly shutdown in CentOS 7
Vtiger development
vtiger-tickets at trac.vtiger.com
Wed Apr 29 03:37:40 GMT 2015
#8550: Java unexpectedly shutdown in CentOS 7
----------------------------+------------------------
Reporter: sujiar | Owner: developer
Type: Need More Info | Status: new
Priority: major | Milestone: Unassigned
Component: vtigercrm | Version: 6.2.0
Severity: High | Keywords:
----------------------------+------------------------
Hi ,
We have the CRM 6.2 is integrated with Asterisk 1.8. The operating system
is CentOS 7. Currently we are facing a problem like Java unexpectedly
shutdown after few minutes or hours. We have traced the logs using System
reporting tool and can see the below result in the asterisk centos7
system,
id af1fe04908ee2d724a7bb947738a821afd4e8a14
reason: java killed by SIGABRT
time: Tue 28 Apr 2015 04:01:45 PM EDT
cmdline: java -cp ../webapps/classes:../lib/*
com.vtiger.apps.asterisk.webapp.helpers.ServerRunner
package: java-1.7.0-openjdk-headless-1.7.0.79-2.5.5.1.el7_1
uid: 0 (root)
count: 1
Directory: /var/tmp/abrt/ccpp-2015-04-28-16:01:45-11995
Reported:
https://retrace.fedoraproject.org/faf/reports/bthash/9a3a6782f7078735d42ac6781348b71eb3707bb9
This is causing serious issue and we have to restart the asterisk
connector each time to fix this.
Can you please advise me why it causing and how we can prevent. the more
details are on,
################
root at vtiger ccpp-2015-04-28-16:01:45-11995]# abrt-cli info -d
/var/tmp/abrt/ccpp-2015-04-28-16\:01\:45-11995/ | more
reason: java killed by SIGABRT
time: Tue 28 Apr 2015 04:01:45 PM EDT
cmdline: java -cp ../webapps/classes:../lib/*
com.vtiger.apps.asterisk.webapp.helpers.ServerRunner
package: java-1.7.0-openjdk-headless-1.7.0.79-2.5.5.1.el7_1
uid: 0 (root)
count: 1
Directory: /var/tmp/abrt/ccpp-2015-04-28-16:01:45-11995
abrt_version: 2.1.11
analyzer: CCpp
architecture: x86_64
component: java-1.7.0-openjdk
event_log:
executable:
/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre-
abrt/bin/java
hostname: vtiger
kernel: 3.10.0-123.8.1.el7.x86_64
last_occurrence: 1430251305
os_release: CentOS Linux release 7.1.1503 (Core)
pid: 11995
pkg_arch: x86_64
pkg_epoch: 1
pkg_name: java-1.7.0-openjdk-headless
pkg_release: 2.5.5.1.el7_1
pkg_version: 1.7.0.79
pwd: /VtigerAsteriskConnector/bin
runlevel: N 3
type: CCpp
ureports_counter: 1
username: root
uuid: 9bad1fa6b4d81436b24bf1d4e312c747a5ae15b5
core_backtrace: Text file, 132000 bytes
coredump: Binary file, 574607360 bytes
maps: Text file, 35976 bytes
open_fds: Text file, 6871 bytes
var_log_messages: Text file, 15596 bytes
cgroup:
:10:hugetlb:/
:9:perf_event:/
:8:blkio:/
:7:net_cls:/
:6:freezer:/
:5:devices:/
:4:memory:/
:3:cpuacct,cpu:/
:2:cpuset:/
:1:name=systemd:/user.slice/user-0.slice/session-16110.scope
dso_list:
:/usr/lib64/libgcc_s-4.8.3-20140911.so.1 libgcc-4.8.3-9.el7.x86_64
(CentOS) 1429653019
:/usr/lib64/libpcre.so.1.2.0 pcre-8.32-14.el7.x86_64 (CentOS) 1429653103
:/usr/lib64/libgobject-2.0.so.0.4000.0 glib2-2.40.0-4.el7.x86_64 (CentOS)
1429653095
:/usr/lib64/libz.so.1.2.7 zlib-1.2.7-13.el7.x86_64 (CentOS) 1404860689
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/ext/sunjce_provider.jar
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_
1.x86_64 (CentOS) 1429653153
:/usr/lib64/libm-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
:/usr/lib64/liblzma.so.5.0.99 xz-libs-5.1.2-9alpha.el7.x86_64 (CentOS)
1429653096
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/jsse.jar
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64 (CentO
S) 1429653153
:/usr/lib64/libgmodule-2.0.so.0.4000.0 glib2-2.40.0-4.el7.x86_64 (CentOS)
1429653095
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/resources.jar
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64 (
CentOS) 1429653153
:/usr/lib64/libffi.so.6.0.1 libffi-3.0.13-11.el7.x86_64 (CentOS)
1404860705
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/rt.jar
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64 (CentOS)
1429653153
:/usr/lib64/libdl-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/ext
/pulse-java.jar java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86
_64 (CentOS) 1429653153
:/usr/lib64/libgio-2.0.so.0.4000.0 glib2-2.40.0-4.el7.x86_64 (CentOS)
1429653095
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libnet.so
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64
(CentOS) 1429653153
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/jli/libjli.so
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x8
6_64 (CentOS) 1429653153
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/jce.jar
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64 (CentOS
) 1429653153
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libzip.so
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64
(CentOS) 1429653153
:/usr/lib64/libc-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/ext/sunpkcs11.jar
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_
64 (CentOS) 1429653153
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libjava.so
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_6
4 (CentOS) 1429653153
:/usr/lib64/ld-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
:/usr/lib64/libpthread-2.17.so glibc-2.17-78.el7.x86_64 (CentOS)
1429653093
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libverify.so
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86
_64 (CentOS) 1429653153
:/usr/lib64/libselinux.so.1 libselinux-2.2.2-6.el7.x86_64 (CentOS)
1404860688
:/usr/lib64/libglib-2.0.so.0.4000.0 glib2-2.40.0-4.el7.x86_64 (CentOS)
1429653095
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libnio.so
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64
(CentOS) 1429653153
:/usr/lib64/librt-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
:/usr/lib64/libresolv-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
:/usr/lib/locale/locale-archive glibc-common-2.17-78.el7.x86_64 (CentOS)
1429653088
:/usr/lib64/libstdc++.so.6.0.19 libstdc++-4.8.3-9.el7.x86_64 (CentOS)
1429653095
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre-
abrt/bin/java java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64
(Cent
OS) 1429653153
:/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/server/libjvm.so
java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1
.x86_64 (CentOS) 1429653153
:/usr/lib64/libnss_files-2.17.so glibc-2.17-78.el7.x86_64 (CentOS)
1429653093
environ:
:XDG_SESSION_ID=16110
:SHELL=/bin/sh
:USER=root
:PATH=/usr/bin:/bin
:PWD=/VtigerAsteriskConnector/bin
:LANG=en_US.UTF-8
:SHLVL=4
:HOME=/root
:LOGNAME=root
:XDG_RUNTIME_DIR=/run/user/0
limits:
:Limit Soft Limit Hard Limit Units
:Max cpu time unlimited unlimited
seconds
:Max file size unlimited unlimited bytes
:Max data size unlimited unlimited bytes
:Max stack size 8388608 unlimited bytes
:Max core file size 0 unlimited bytes
:Max resident set unlimited unlimited bytes
:Max processes 31545 31545
processes
:Max open files 4096 4096 files
:Max locked memory 65536 65536 bytes
:Max address space unlimited unlimited bytes
:Max file locks unlimited unlimited locks
:Max pending signals 31545 31545
signals
:Max msgqueue size 819200 819200 bytes
:Max nice priority 0 0
:Max realtime priority 0 0
:Max realtime timeout unlimited unlimited us
machineid:
:systemd=fd8cf26e06e411e4a9d004010897bd01
:sosreport_uploader-
dmidecode=4eae3433a89692f0c9b0edc289ab6b4017c10794396ce1dc99b20cbc44de3048
os_info:
:NAME="CentOS Linux"
:VERSION="7 (Core)"
:ID="centos"
:ID_LIKE="rhel fedora"
:VERSION_ID="7"
:PRETTY_NAME="CentOS Linux 7 (Core)"
:ANSI_COLOR="0;31"
:CPE_NAME="cpe:/o:centos:centos:7"
:HOME_URL="https://www.centos.org/"
:BUG_REPORT_URL="https://bugs.centos.org/"
:
:CENTOS_MANTISBT_PROJECT="CentOS-7"
:CENTOS_MANTISBT_PROJECT_VERSION="7"
:REDHAT_SUPPORT_PRODUCT="centos"
:REDHAT_SUPPORT_PRODUCT_VERSION="7"
:
proc_pid_status:
:Name: java
:State: D (disk sleep)
:Tgid: 11995
:Ngid: 0
:Pid: 11995
:PPid: 11965
:TracerPid: 0
:Uid: 0 0 0 0
:Gid: 0 0 0 0
:FDSize: 512
:Groups: 0
:VmPeak: 2580772 kB
:VmSize: 2579568 kB
:VmLck: 0 kB
:VmPin: 0 kB
:VmHWM: 289596 kB
:VmRSS: 289596 kB
:VmData: 2398624 kB
:VmStk: 136 kB
:VmExe: 4 kB
:VmLib: 20680 kB
:VmPTE: 1108 kB
:VmSwap: 0 kB
:Threads: 90
:SigQ: 0/31545
:SigPnd: 0000000000000000
:ShdPnd: 0000000000000000
:SigBlk: 0000000000000000
:SigIgn: 0000000000000003
:SigCgt: 2000000181005ccc
:CapInh: 0000000000000000
:CapPrm: 0000001fffffffff
:CapEff: 0000001fffffffff
:CapBnd: 0000001fffffffff
:Seccomp: 0
:Cpus_allowed: 3
:Cpus_allowed_list: 0-1
:Mems_allowed:
00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,0000
0000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,000000
00,00000001
:Mems_allowed_list: 0
:voluntary_ctxt_switches: 2
:nonvoluntary_ctxt_switches: 1
reported_to:
:uReport: BTHASH=9a3a6782f7078735d42ac6781348b71eb3707bb9
:ABRT Server:
URL=https://retrace.fedoraproject.org/faf/reports/bthash/9a3a6782f7078735d42ac6781348b71eb3707bb9
You have new mail in /var/spool/mail/root
[root at vtiger ccpp-2015-04-28-16:01:45-11995]#
########
Regards,
Suji
--
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8550>
Vtiger development <http://trac.vtiger.com/>
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