[Vtigercrm-commits] [Vtiger development] #8550: Java unexpectedly shutdown in CentOS 7

Vtiger development vtiger-tickets at trac.vtiger.com
Wed Apr 29 03:37:40 GMT 2015


#8550: Java unexpectedly shutdown in CentOS 7
----------------------------+------------------------
 Reporter:  sujiar          |      Owner:  developer
     Type:  Need More Info  |     Status:  new
 Priority:  major           |  Milestone:  Unassigned
Component:  vtigercrm       |    Version:  6.2.0
 Severity:  High            |   Keywords:
----------------------------+------------------------
 Hi ,

 We have the CRM 6.2 is integrated with Asterisk 1.8. The operating system
 is CentOS 7. Currently we are facing a problem like Java unexpectedly
 shutdown after few minutes or hours. We have traced the logs using System
 reporting tool and can see the below result in the asterisk centos7
 system,

 id af1fe04908ee2d724a7bb947738a821afd4e8a14
 reason:         java killed by SIGABRT
 time:           Tue 28 Apr 2015 04:01:45 PM EDT
 cmdline:        java -cp ../webapps/classes:../lib/*
 com.vtiger.apps.asterisk.webapp.helpers.ServerRunner
 package:        java-1.7.0-openjdk-headless-1.7.0.79-2.5.5.1.el7_1
 uid:            0 (root)
 count:          1
 Directory:      /var/tmp/abrt/ccpp-2015-04-28-16:01:45-11995
 Reported:
 https://retrace.fedoraproject.org/faf/reports/bthash/9a3a6782f7078735d42ac6781348b71eb3707bb9

 This is causing serious issue and we have to restart the asterisk
 connector each time to fix this.

 Can you please advise me why it causing and how we can prevent. the more
 details are on,

 ################
 root at vtiger ccpp-2015-04-28-16:01:45-11995]#  abrt-cli info -d
 /var/tmp/abrt/ccpp-2015-04-28-16\:01\:45-11995/ | more

 reason:         java killed by SIGABRT
 time:           Tue 28 Apr 2015 04:01:45 PM EDT
 cmdline:        java -cp ../webapps/classes:../lib/*
 com.vtiger.apps.asterisk.webapp.helpers.ServerRunner
 package:        java-1.7.0-openjdk-headless-1.7.0.79-2.5.5.1.el7_1
 uid:            0 (root)
 count:          1
 Directory:      /var/tmp/abrt/ccpp-2015-04-28-16:01:45-11995
 abrt_version:   2.1.11
 analyzer:       CCpp
 architecture:   x86_64
 component:      java-1.7.0-openjdk
 event_log:
 executable:
 /usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre-
 abrt/bin/java
 hostname:       vtiger
 kernel:         3.10.0-123.8.1.el7.x86_64
 last_occurrence: 1430251305
 os_release:     CentOS Linux release 7.1.1503 (Core)
 pid:            11995
 pkg_arch:       x86_64
 pkg_epoch:      1
 pkg_name:       java-1.7.0-openjdk-headless
 pkg_release:    2.5.5.1.el7_1
 pkg_version:    1.7.0.79
 pwd:            /VtigerAsteriskConnector/bin
 runlevel:       N 3
 type:           CCpp
 ureports_counter: 1
 username:       root
 uuid:           9bad1fa6b4d81436b24bf1d4e312c747a5ae15b5

 core_backtrace: Text file, 132000 bytes
 coredump:       Binary file, 574607360 bytes
 maps:           Text file, 35976 bytes
 open_fds:       Text file, 6871 bytes
 var_log_messages: Text file, 15596 bytes

 cgroup:
 :10:hugetlb:/
 :9:perf_event:/
 :8:blkio:/
 :7:net_cls:/
 :6:freezer:/
 :5:devices:/
 :4:memory:/
 :3:cpuacct,cpu:/
 :2:cpuset:/
 :1:name=systemd:/user.slice/user-0.slice/session-16110.scope

 dso_list:
 :/usr/lib64/libgcc_s-4.8.3-20140911.so.1 libgcc-4.8.3-9.el7.x86_64
 (CentOS) 1429653019
 :/usr/lib64/libpcre.so.1.2.0 pcre-8.32-14.el7.x86_64 (CentOS) 1429653103
 :/usr/lib64/libgobject-2.0.so.0.4000.0 glib2-2.40.0-4.el7.x86_64 (CentOS)
 1429653095
 :/usr/lib64/libz.so.1.2.7 zlib-1.2.7-13.el7.x86_64 (CentOS) 1404860689
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/ext/sunjce_provider.jar
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_
 1.x86_64 (CentOS) 1429653153
 :/usr/lib64/libm-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
 :/usr/lib64/liblzma.so.5.0.99 xz-libs-5.1.2-9alpha.el7.x86_64 (CentOS)
 1429653096
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/jsse.jar
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64 (CentO
 S) 1429653153
 :/usr/lib64/libgmodule-2.0.so.0.4000.0 glib2-2.40.0-4.el7.x86_64 (CentOS)
 1429653095
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/resources.jar
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64 (
 CentOS) 1429653153
 :/usr/lib64/libffi.so.6.0.1 libffi-3.0.13-11.el7.x86_64 (CentOS)
 1404860705
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/rt.jar
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64 (CentOS)
  1429653153
 :/usr/lib64/libdl-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/ext
 /pulse-java.jar java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86
 _64 (CentOS) 1429653153
 :/usr/lib64/libgio-2.0.so.0.4000.0 glib2-2.40.0-4.el7.x86_64 (CentOS)
 1429653095
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libnet.so
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64
  (CentOS) 1429653153
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/jli/libjli.so
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x8
 6_64 (CentOS) 1429653153
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/jce.jar
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64 (CentOS
 ) 1429653153
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libzip.so
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64
  (CentOS) 1429653153
 :/usr/lib64/libc-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/ext/sunpkcs11.jar
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_
 64 (CentOS) 1429653153
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libjava.so
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_6
 4 (CentOS) 1429653153
 :/usr/lib64/ld-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
 :/usr/lib64/libpthread-2.17.so glibc-2.17-78.el7.x86_64 (CentOS)
 1429653093
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libverify.so
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86
 _64 (CentOS) 1429653153
 :/usr/lib64/libselinux.so.1 libselinux-2.2.2-6.el7.x86_64 (CentOS)
 1404860688
 :/usr/lib64/libglib-2.0.so.0.4000.0 glib2-2.40.0-4.el7.x86_64 (CentOS)
 1429653095
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/libnio.so
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64
  (CentOS) 1429653153
 :/usr/lib64/librt-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
 :/usr/lib64/libresolv-2.17.so glibc-2.17-78.el7.x86_64 (CentOS) 1429653093
 :/usr/lib/locale/locale-archive glibc-common-2.17-78.el7.x86_64 (CentOS)
 1429653088
 :/usr/lib64/libstdc++.so.6.0.19 libstdc++-4.8.3-9.el7.x86_64 (CentOS)
 1429653095
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre-
 abrt/bin/java java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1.x86_64
 (Cent
 OS) 1429653153
 :/usr/lib/jvm/java-1.7.0-openjdk-1.7.0.79-2.5.5.1.el7_1.x86_64/jre/lib/amd64/server/libjvm.so
 java-1.7.0-openjdk-headless-1:1.7.0.79-2.5.5.1.el7_1
 .x86_64 (CentOS) 1429653153
 :/usr/lib64/libnss_files-2.17.so glibc-2.17-78.el7.x86_64 (CentOS)
 1429653093

 environ:
 :XDG_SESSION_ID=16110
 :SHELL=/bin/sh
 :USER=root
 :PATH=/usr/bin:/bin
 :PWD=/VtigerAsteriskConnector/bin
 :LANG=en_US.UTF-8
 :SHLVL=4
 :HOME=/root
 :LOGNAME=root
 :XDG_RUNTIME_DIR=/run/user/0

 limits:
 :Limit                     Soft Limit           Hard Limit           Units
 :Max cpu time              unlimited            unlimited
 seconds
 :Max file size             unlimited            unlimited            bytes
 :Max data size             unlimited            unlimited            bytes
 :Max stack size            8388608              unlimited            bytes
 :Max core file size        0                    unlimited            bytes
 :Max resident set          unlimited            unlimited            bytes
 :Max processes             31545                31545
 processes
 :Max open files            4096                 4096                 files
 :Max locked memory         65536                65536                bytes
 :Max address space         unlimited            unlimited            bytes
 :Max file locks            unlimited            unlimited            locks
 :Max pending signals       31545                31545
 signals
 :Max msgqueue size         819200               819200               bytes
 :Max nice priority         0                    0
 :Max realtime priority     0                    0
 :Max realtime timeout      unlimited            unlimited            us

 machineid:
 :systemd=fd8cf26e06e411e4a9d004010897bd01
 :sosreport_uploader-
 dmidecode=4eae3433a89692f0c9b0edc289ab6b4017c10794396ce1dc99b20cbc44de3048

 os_info:
 :NAME="CentOS Linux"
 :VERSION="7 (Core)"
 :ID="centos"
 :ID_LIKE="rhel fedora"
 :VERSION_ID="7"
 :PRETTY_NAME="CentOS Linux 7 (Core)"
 :ANSI_COLOR="0;31"
 :CPE_NAME="cpe:/o:centos:centos:7"
 :HOME_URL="https://www.centos.org/"
 :BUG_REPORT_URL="https://bugs.centos.org/"
 :
 :CENTOS_MANTISBT_PROJECT="CentOS-7"
 :CENTOS_MANTISBT_PROJECT_VERSION="7"
 :REDHAT_SUPPORT_PRODUCT="centos"
 :REDHAT_SUPPORT_PRODUCT_VERSION="7"
 :

 proc_pid_status:
 :Name:  java
 :State: D (disk sleep)
 :Tgid:  11995
 :Ngid:  0
 :Pid:   11995
 :PPid:  11965
 :TracerPid:     0
 :Uid:   0       0       0       0
 :Gid:   0       0       0       0
 :FDSize:        512
 :Groups:        0
 :VmPeak:         2580772 kB
 :VmSize:         2579568 kB
 :VmLck:        0 kB
 :VmPin:        0 kB
 :VmHWM:   289596 kB
 :VmRSS:   289596 kB
 :VmData:         2398624 kB
 :VmStk:      136 kB
 :VmExe:        4 kB
 :VmLib:    20680 kB
 :VmPTE:     1108 kB
 :VmSwap:               0 kB
 :Threads:       90
 :SigQ:  0/31545
 :SigPnd:        0000000000000000
 :ShdPnd:        0000000000000000
 :SigBlk:        0000000000000000
 :SigIgn:        0000000000000003
 :SigCgt:        2000000181005ccc
 :CapInh:        0000000000000000
 :CapPrm:        0000001fffffffff
 :CapEff:        0000001fffffffff
 :CapBnd:        0000001fffffffff
 :Seccomp:       0
 :Cpus_allowed:  3
 :Cpus_allowed_list:     0-1
 :Mems_allowed:
 00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,0000
 0000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,00000000,000000
 00,00000001
 :Mems_allowed_list:     0
 :voluntary_ctxt_switches:       2
 :nonvoluntary_ctxt_switches:    1

 reported_to:
 :uReport: BTHASH=9a3a6782f7078735d42ac6781348b71eb3707bb9
 :ABRT Server:
 URL=https://retrace.fedoraproject.org/faf/reports/bthash/9a3a6782f7078735d42ac6781348b71eb3707bb9
 You have new mail in /var/spool/mail/root
 [root at vtiger ccpp-2015-04-28-16:01:45-11995]#
 ########

 Regards,
 Suji

--
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8550>
Vtiger development <http://trac.vtiger.com/>
Vtiger CRM


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