[Vtigercrm-commits] [Vtiger development] #8310: Organization related email not showned if assigned to a group

Vtiger development vtiger-tickets at trac.vtiger.com
Fri Oct 17 22:52:56 GMT 2014


#8310: Organization related email not showned if assigned to a group
------------------------+------------------------
 Reporter:  pbucolo     |      Owner:  developer
     Type:  defect      |     Status:  new
 Priority:  unassigned  |  Milestone:  Unassigned
Component:  vtigercrm   |    Version:  6.1.0
 Severity:  High        |   Keywords:
------------------------+------------------------
 I'm using Mail Converter to connect mail with Organizations.

 The rule has the follow condition:
 FROM "organization at email.com"
 Match "Any condition"

 ACTION
 Add to Organization [FROM]

 The email is processed and inserted in to the vtiger_crmentity table with
 smcreatorid = "logged user id" and smownerid = "group id (custom group
 created by me)".

 Unlike other action it's impossible to choice owner.

 The issue is that if the smownerid is a group (the issue occours with
 embedded group too, like Marketing) if I select Organizations-> Email I
 can't see any processed email.

 To show the processed email I need to change by hand the smownerid in the
 table vtiger_crmentity to a value associated to an user ID (vtiger_users
 table, instead vtiger_groups table).

--
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8310>
Vtiger development <http://trac.vtiger.com/>
Vtiger CRM


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