[Vtigercrm-commits] [Vtiger development] #8116: Change password procedure does not work optimally

[Vtiger development]

#8116: Change password procedure does not work optimally
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 Reporter:  socialboostdk  |      Owner:  developer
     Type:  defect         |     Status:  new
 Priority:  major          |  Milestone:  Unassigned
Component:  vtigercrm      |    Version:  6.0.0
 Severity:  High           |   Keywords:  password
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 When a user requests a new password, I've noticed to problems (which are
 quite serious, as many users forget their password in a new software):

 1) The user HAS to be able to remember both username + email (which is not
 likely in all cases, ie. it should be enough to remember one of them or it
 should be possible to retrieve the username using email also).

 2) The URL to reset password is broken in gmail.

 The first about username + email I think is self-explanatory, but the URL
 to reset needs a little further explanation.

 Basically the URL consists of the domain, "shorturl.php" and an ID.

 In the ID there is often (always?) a period (".") in, which breaks the
 string in gmail.

 Ie. when I click the URL i get a very ugly "Link you have used is invalid
 or has expired. ." notification back.

 If i instead copy the whole string (incl the part on the right of the
 period (".")) then it works.

 So, my suggestion would be to simply avoid having period (".") in the ID
 all together?


 An example mail would be:


 {{{
 Hi christian,
 This email was sent to you as you submitted the request to change password
 for Simply CRM.
 Please follow this link to reset your password.

 http://vtiger.campgain.com.com/shorturl.php?id=53b25ba49a6658.87162670

 Thanks,
 VTiger CRM
 }}}

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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/8116>
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