[Vtigercrm-commits] [Vtiger development] #7847: Mail Converter to Ticket Creation - Contact Field

Vtiger development vtiger-tickets at trac.vtiger.com
Fri Jan 17 23:42:50 GMT 2014


#7847: Mail Converter to Ticket Creation - Contact Field
-------------------------------------+-------------------------
 Reporter:  gigon                    |       Owner:  developer
     Type:  defect                   |      Status:  new
 Priority:  minor                    |   Milestone:  Unassigned
Component:  vtigercrm                |     Version:  6.0.0 RC
 Severity:  Low                      |  Resolution:
 Keywords:  Mail Converter - Ticket  |
-------------------------------------+-------------------------

Comment (by nilayspartan):

 I agree with this, we should probably do a lookup for contacts to see if
 there is any existing contact with same [FROM] email id. If so relate the
 ticket to that contact.

 But issue here would be if there are multiple contacts with same email id.

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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7847#comment:1>
Vtiger development <http://trac.vtiger.com/>
Vtiger CRM


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