[Vtigercrm-commits] [vtiger development] #7707: New Service results in: "Record you are trying to access is not found"

[vtiger development]

#7707: New Service results in: "Record you are trying to access is not found"
------------------------+------------------------------
 Reporter:  horst       |      Owner:  developer
     Type:  defect      |     Status:  new
 Priority:  unassigned  |  Milestone:  Unassigned
Component:  vtigercrm   |    Version:  6.0 ea
 Severity:  Medium      |   Keywords:  record not found
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 Steps:
 1. Added some new fields to Services > Pricing Information (3 x Percentage
 fields and 3 x Currency fields. For Currency field I chose a field length
 of 2 which could be the cause of the error. I cannot change the number of
 decimal places. It is possible that a minimum field length of 5 is
 required. The manual is unclear and there is no minimum field length check
 upon new field creation)
 2. Created a new Service.
 3. When hitting Save, get the following error message:
 "success":false,"error":{"code":"Record you are trying to access is not
 found","message":"Record you are trying to access is not found"}}"
 4. When looking at the list of services, the new service is listed
 5. When trying to access the new service, get the following error: "Record
 you are trying to access is not found"
 6. When trying to delete the new service, I get "Record you are trying to
 access is not found"
 7. I switched to the 5.4 UI, but the problem persists. In 5.4, I just get
 a blank screen when creating a new service.
 8. When removing the fields that I added, I am able to delete the new
 service again
 9. When creating a service without the additional fields, the service is
 correctly created
 10. When then adding the new fields again in 5.4 (Currency field length of
 7 this time), the new fields are accepted OK and everything works as
 expected.

 So although I have been able to work around it by moving to 5.4, it seems
 this may be a bug in 6.0.

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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/7707>
vtiger development <http://trac.vtiger.com/>
vtiger CRM