[Vtigercrm-commits] [vtiger development] #6388: customerPortal notify group's members and account's contacts

vtiger development vtiger-tickets at trac.vtiger.com
Tue Nov 10 11:20:24 EST 2009


#6388: customerPortal notify group's members and account's contacts
----------------------------+-----------------------------------------------
 Reporter:  christophe      |       Owner:  developer
     Type:  patch           |      Status:  new      
 Priority:  minor           |   Milestone:  5.2.0    
Component:  customerportal  |     Version:  5.1.0    
 Keywords:  notify          |  
----------------------------+-----------------------------------------------
 This contrib has been made to correct some bad translations, and to add
 some new fonctionnalities in HelpDesk module.

 This new fonctionnalities are quite a bug correct because :[[BR]]
 1. when a ticket is assigned to a group (for exemple : "support group"),
 nobody receive mail on ticket's modifications so we add notifications to
 all group's users on :
  1. ticket edit from vTiger
  2. ticket ajaxEdit from vTiger
  3. ticket add comment from customerPortal (soap/customerportal)
 2. when a ticket is assigned to a client account, not to a contact, nobody
 receive mail on ticket's modification so we add notifications to all
 account's contacts (if they have portal access) on :
  1. ticket edit from vTiger
  2. ticket ajaxEdit from vTiger
  3. ticket add comment from customerPortal (soap/customerportal)

 Language pack installed is LanguagePack_fr_510_UTF8_V1_4.zip joined in
 this ticket

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6388>
vtiger development <http://trac.vtiger.com/>
vtigerCRM




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