[Vtigercrm-commits] [vtiger development] #6388: customerPortal notify group's members and account's contacts
vtiger development
vtiger-tickets at trac.vtiger.com
Tue Nov 10 11:20:24 EST 2009
#6388: customerPortal notify group's members and account's contacts
----------------------------+-----------------------------------------------
Reporter: christophe | Owner: developer
Type: patch | Status: new
Priority: minor | Milestone: 5.2.0
Component: customerportal | Version: 5.1.0
Keywords: notify |
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This contrib has been made to correct some bad translations, and to add
some new fonctionnalities in HelpDesk module.
This new fonctionnalities are quite a bug correct because :[[BR]]
1. when a ticket is assigned to a group (for exemple : "support group"),
nobody receive mail on ticket's modifications so we add notifications to
all group's users on :
1. ticket edit from vTiger
2. ticket ajaxEdit from vTiger
3. ticket add comment from customerPortal (soap/customerportal)
2. when a ticket is assigned to a client account, not to a contact, nobody
receive mail on ticket's modification so we add notifications to all
account's contacts (if they have portal access) on :
1. ticket edit from vTiger
2. ticket ajaxEdit from vTiger
3. ticket add comment from customerPortal (soap/customerportal)
Language pack installed is LanguagePack_fr_510_UTF8_V1_4.zip joined in
this ticket
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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6388>
vtiger development <http://trac.vtiger.com/>
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