[Vtigercrm-commits] [vtiger development] #5960: WorkFlow module HelpDesk doesn't send e-mail

[vtiger development]

#5960: WorkFlow module HelpDesk doesn't send e-mail
--------------------------+-------------------------------------------------
 Reporter:  Andrea.Orazi  |       Owner:  developer 
     Type:  defect        |      Status:  new       
 Priority:  unassigned    |   Milestone:  5.1.0     
Component:  vtigercrm     |     Version:  5.1.0-val2
 Keywords:  WorkFlow      |  
--------------------------+-------------------------------------------------
 Target is create a workflow where e-mail is sent to a specific recipient
 only for those tickets where title begins with TT.

 So, I created a new forkflow as reported in screenshot WorkFlowDetails.png
 Then a new task as send Email as reported in screenshot EmailDetails.png

 But when I modify Trouble Ticket (screenshot TTDetails) no emails are sent
 to recipient.

 Please note that email settings has been properly configured: webmail and
 Mailscanner read emails and vtiger sends mail for other tasks i.e. new TT.

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5960>
vtiger development <http://trac.vtiger.com/>
vtigerCRM