[Vtigercrm-commits] [vtiger development] #5939: Trouble Ticket cannot be opened

vtiger development vtiger-tickets at trac.vtiger.com
Wed May 20 12:15:31 EDT 2009


#5939: Trouble Ticket cannot be opened
--------------------------+-------------------------------------------------
 Reporter:  Thomas.Demel  |       Owner:  developer 
     Type:  defect        |      Status:  new       
 Priority:  blocker       |   Milestone:  5.1.0     
Component:  vtigercrm     |     Version:  5.1.0-val2
 Keywords:                |  
--------------------------+-------------------------------------------------
 If you hit the Trouble Ticket Button under the support menu, you get the
 following error message; tested on http://en.vtiger.com/wip

 Fatal error: Uncaught exception 'WebServiceException' with message
 'Permission to perform the operation is denied for id' in
 /home/vtiger/demo/en/wip/include/Webservices/VtigerWebserviceObject.php:42
 Stack trace: #0
 /home/vtiger/demo/en/wip/include/Webservices/Utils.php(317):
 VtigerWebserviceObject::fromId(Object(PearDatabase), '2949') #1
 /home/vtiger/demo/en/wip/include/utils/TooltipUtils.php(229):
 vtws_getName('2949', NULL) #2
 /home/vtiger/demo/en/wip/include/utils/TooltipUtils.php(198):
 vttooltip_processResult(Array, Array) #3
 /home/vtiger/demo/en/wip/include/utils/ListViewUtils.php(1075):
 getToolTipValue('admin', '147', 'HelpDesk', '3102') #4
 /home/vtiger/demo/en/wip/modules/HelpDesk/ListView.php(290):
 getListViewEntries(Object(HelpDesk), 'HelpDesk',
 Object(ADORecordSet_mysql), Array, '', '', 'EditView', 'Delete',
 Object(CustomView)) #5
 /home/vtiger/demo/en/wip/modules/HelpDesk/index.php(16):
 include('/home/vtiger/de...') #6 /home/vtiger/demo/en/wip/index.php(694):
 include('/home/vtiger/de...') #7 {main} thrown in
 /home/vtiger/demo/en/wip/include/Webservices/VtigerWebserviceObject.php on
 line 42

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5939>
vtiger development <http://trac.vtiger.com/>
vtigerCRM




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