[Vtigercrm-commits] [vtiger development] #5891: Ticket Status in Customer Portal not Localized

[vtiger development]

#5891: Ticket Status in Customer Portal not Localized
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  Reporter:  Pierluigi.Bucolo  |       Owner:  developer 
      Type:  patch             |      Status:  new       
  Priority:  major             |   Milestone:  5.1.0     
 Component:  vtigercrm         |     Version:  5.1.0-val2
Resolution:                    |    Keywords:            
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Changes (by Pierluigi.Bucolo):

  * type:  defect => patch

Comment:

 Replying to [comment:1 nitin]:
 > We attempted to address most of the translation issue with customer
 portal in val-2. can you please share some more information on this issue
 and if possible please attach a screen shot highlighting the non
 translated fields.

 I can give to the group the patch to solve this issue.

 Apply the patch file in the folder customerportal/HelpDesk/.
 This patch touch the files:
 - Utils.php
 - TicketList.php

 Add to:
 customerportal/language/en_us.php (and other language files too)

 the follow label in the $app_strings array

 'Open'=>'Open',
 'In Progress'=>'In Progress'
 'Wait For Response'=>'Wait For Response'
 'Closed'=>'Closed'

 In the it_it-lang.php i added the follow:

 'Open'=>'Aperto',
 'In Progress'=>'In Lavorazione'
 'Wait For Response'=>'In attesa di Risposta'
 'Closed'=>'Chiuso'

 BTW, it's a good ehnancement to have only one plate to make translations.
 I'll try to explain me better.
 With current release 5.1.0-Val2 I need to translate two times the language
 strings.
 One(time for vtiger CRM and on time for Customer Portal.
 We'll be a good ehnancemente to change translated strings only one time
 for all vtiger-crm and modules (ex. customer portal) .


 Regards,
 - Pierluigi

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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5891#comment:2>
vtiger development <http://trac.vtiger.com/>
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