[Vtigercrm-commits] [vtiger development] #6042: Error in detailview ticket from Customer Portal

vtiger development vtiger-tickets at trac.vtiger.com
Fri Jun 12 05:01:36 EDT 2009


#6042: Error in detailview ticket from Customer Portal
------------------------------+---------------------------------------------
 Reporter:  Pierluigi.Bucolo  |       Owner:  developer 
     Type:  defect            |      Status:  new       
 Priority:  critical          |   Milestone:  5.1.0     
Component:  customerportal    |     Version:  5.1.0-val2
 Keywords:                    |  
------------------------------+---------------------------------------------
 It's impossible to view the Detail of some tickets, because appear this
 error:

 ERROR MESSAGE:
 Warning: Invalid argument supplied for foreach() in
 /home/mhd-00/www.kalatambiente.net/htdocs/cittadino/HelpDesk/TicketDetail.php
 on line 56

 The rows affected in the code are:
 foreach($ticketinfo as $key=>$value) { // This is the row 56
                 $fieldlabel = $value['fieldlabel'];
                 $fieldvalue = $value['fieldvalue'];
                 if ($fieldlabel == 'Status') {
                         $ticket_status = $fieldvalue;
                         break;
                 }
         }

 I'm using this instruction to debug the code:
 $ticketscount = count($result);
 echo "Count Result=$ticketscount <br />";

 For working ticket the output is:
 ticketinfo=Array[HelpDesk]

 for NOT working ticket output is:
 ticketinfo=[HelpDesk]

 I think this could be the trouble.. but this issue is only for some
 tickets.

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6042>
vtiger development <http://trac.vtiger.com/>
vtigerCRM




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