[Vtigercrm-commits] [vtiger development] #6249: Enchancement: Add ticket to service contract from "ticket view" to streamline process and save time.

vtiger development vtiger-tickets at trac.vtiger.com
Thu Aug 13 18:33:39 EDT 2009


#6249: Enchancement: Add ticket to service contract from "ticket view" to
streamline process and save time.
-----------------------------------------+----------------------------------
 Reporter:  anthony                      |       Owner:  developer
     Type:  enhancement                  |      Status:  new      
 Priority:  major                        |   Milestone:  5.1.1    
Component:  vtigercrm                    |     Version:  5.1.0    
 Keywords:  service contracts , tickets  |  
-----------------------------------------+----------------------------------
 Hello,

 At the current moment while viewing a ticket directly, we are able to
 assign "services to the ticket which is great.

 However, we are unable to add "service contracts" from viewing the ticket
 view. Since view tickets about 98% of the time in the CRM, it is time
 consuming to have to:

 1. go into "Service contracts"
 2. Then add the ticket to the service contract, by searching for the
 ticket.

 It would be so much easier, and save alot of time if we could just add
 service contracts from the ticket we are currently viewing.

 Thank you for taking the time to read this.

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/6249>
vtiger development <http://trac.vtiger.com/>
vtigerCRM




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