[Vtigercrm-commits] [vtiger development] #5786: Ticket Id is sending to mail instead of Ticket no after creating ticket

[vtiger development]

#5786: Ticket Id is sending to mail instead of Ticket no after creating ticket
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  Reporter:  vamsee     |       Owner:  developer 
      Type:  defect     |      Status:  closed    
  Priority:  minor      |   Milestone:  5.1.0     
 Component:  vtigercrm  |     Version:  5.1.0-val1
Resolution:  invalid    |    Keywords:            
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Changes (by asha):

  * status:  new => closed
  * resolution:  => invalid

Comment:

 This is intentional and not a bug. Ticket id is useful in tracking the
 record through url and also the same is useful for the Mail Scanner. So it
 is better to have Ticket it in the mail instead of Ticket No. Ticket No is
 mainly used for sequential ordering.

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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5786#comment:1>
vtiger development <http://trac.vtiger.com/>
vtigerCRM