[Vtigercrm-commits] [vtiger development] #5770: issue with mail while creating ticket
vtiger development
vtiger-tickets at trac.vtiger.com
Wed Apr 1 07:39:35 EDT 2009
#5770: issue with mail while creating ticket
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Reporter: pratim | Owner: developer
Type: defect | Status: new
Priority: major | Milestone: 5.1.0
Component: vtigercrm | Version: 5.1.0-val1
Keywords: |
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1-->When we are creating a ticket a mail will come to the assigned user
there the user can not get notification the ticket is related to either
contact or account or to no one,as No information is coming about related
to field .
2-->If a ticket is related to any contact or any account then the mail is
showing that contact/Account name in the mail where it should show the
user name to whom ticket is assigned.I have attached a screen shot for
it,please verify with that.
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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5770>
vtiger development <http://trac.vtiger.com/>
vtigerCRM
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