[Vtigercrm-commits] [vtiger development] #5770: issue with mail while creating ticket

vtiger development vtiger-tickets at trac.vtiger.com
Wed Apr 1 07:39:35 EDT 2009


#5770: issue with mail while creating ticket
-----------------------+----------------------------------------------------
 Reporter:  pratim     |       Owner:  developer 
     Type:  defect     |      Status:  new       
 Priority:  major      |   Milestone:  5.1.0     
Component:  vtigercrm  |     Version:  5.1.0-val1
 Keywords:             |  
-----------------------+----------------------------------------------------
 1-->When we are creating a ticket a mail will come to the assigned user
 there the user can not get notification the ticket is related to either
 contact or account or to no one,as No information is coming about related
 to field .

 2-->If a ticket is related to any contact or any account then the mail is
 showing that contact/Account name in the mail where it should show the
 user name to whom ticket is assigned.I have attached a screen shot for
 it,please verify with that.

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5770>
vtiger development <http://trac.vtiger.com/>
vtigerCRM




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