[Vtigercrm-commits] [vtiger development] #5351: Two gmail accounts, two vTiger users, only one can webmail

Thu Sep 11 10:08:57 EDT 2008

#5351: Two gmail accounts, two vTiger users, only one can webmail
-------------------------------------------+--------------------------------
 Reporter:  martin.mgscreativa             |       Owner:  developer
     Type:  defect                         |      Status:  new      
 Priority:  major                          |   Milestone:  5.0.4    
Component:  vtigercrm                      |     Version:  5.0.4    
 Keywords:  gmail imap webmail connection  |  
-------------------------------------------+--------------------------------
 Hello...i have two gmail accouns...one completly empty and the other with
 2500 emails in the inbox.

 If I log in with the user with the empty gmail account, I can send an
 receive Gmail emails as I wish...

 If I log in with the user with the 2500 inbox emails Gmail account, I
 can´t do anything and allways get the email configuration error message.

 Here is the log dump for each vTiger user...

 vTiger user Martin associated with ghiamar at gmail.com no emails in inbox,
 that´s ok...I can send and receive as i wish...

 Quote:
 09/10/08 17:00:39,281 [1620] INFO VT - PearDatabase ->ADODB disconnect
 09/10/08 17:00:39,282 [1620] INFO VT - PearDatabase ->Entering
 MailBox(INBOX)
 09/10/08 17:00:39,282 [1620] DEBUG index - Entering
 getMailServerInfo(Martin) method ...
 09/10/08 17:00:39,283 [1620] DEBUG index - Prepared sql query being
 executed : select * from vtiger_mail_accounts where status=1 and user_id=?
 09/10/08 17:00:39,284 [1620] DEBUG index - Prepared sql query parameters :
 [9]
 09/10/08 17:00:39,286 [1620] DEBUG index - Exiting getMailServerInfo
 method ...
 09/10/08 17:00:39,291 [1620] INFO VT - PearDatabase ->Setting Mailbox Name
 09/10/08 17:00:39,292 [1620] INFO VT - PearDatabase ->Opening Mailbox
 09/10/08 17:00:39,293 [1620] INFO VT - PearDatabase ->Entering
 getImapMbox()
 09/10/08 17:00:39,316 [1620] INFO VT - PearDatabase ->Parsing PHP Modules
 09/10/08 17:00:39,317 [1620] INFO VT - PearDatabase ->Building connection
 string
 09/10/08 17:00:39,317 [1620] INFO VT - PearDatabase ->Done Building
 Connection String.. {209.85.163.109:993/imap2/ssl/novalidate-
 cert/user=ghiamar at gmail.com}INBOX Connecting to box
 09/10/08 17:00:40,841 [1620] INFO VT - PearDatabase ->Done connecting to
 box
 09/10/08 17:00:40,842 [1620] INFO VT - PearDatabase ->Loading mail list
 09/10/08 17:00:40,843 [1620] INFO VT - PearDatabase ->Exiting
 MailBox(INBOX)
 09/10/08 17:00:40,866 [1620] DEBUG index - Entering
 isPermitted(Contacts,EditView,) method ...
 09/10/08 17:00:40,869 [1620] DEBUG index - Entering getTabid(Contacts)
 method ...
 09/10/08 17:00:40,870 [1620] DEBUG index - Exiting getTabid method ...
 09/10/08 17:00:40,870 [1620] DEBUG index - Entering getActionid(EditView)
 method ...
 09/10/08 17:00:40,871 [1620] INFO index - get Actionid EditView
 09/10/08 17:00:40,872 [1620] INFO index - action id selected is 1
 09/10/08 17:00:40,873 [1620] DEBUG index - Exiting getActionid method ...
 09/10/08 17:00:40,873 [1620] DEBUG index - Entering getActionname(1)
 method ...
 09/10/08 17:00:40,874 [1620] DEBUG index - Exiting getActionname method
 ...
 09/10/08 17:00:40,875 [1620] DEBUG index - Exiting isPermitted method ...
 09/10/08 17:00:42,716 [1620] DEBUG index - Entering in function
 getTagCloudView(9)
 09/10/08 17:00:42,716 [1620] DEBUG index - Prepared sql query being
 executed : select tagcloud_view from vtiger_users where id=?
 09/10/08 17:00:42,717 [1620] DEBUG index - Prepared sql query parameters :
 [9]
 09/10/08 17:00:42,718 [1620] DEBUG index - Exiting from function
 getTagCloudView(9)

 vTiger user daniela, associated with infoplaytime at gmail.com with 2600
 inbox emails

 Quote:
 09/10/08 16:55:47,169 [1620] INFO VT - PearDatabase ->ADODB disconnect
 09/10/08 16:55:47,170 [1620] INFO VT - PearDatabase ->Entering
 MailBox(INBOX)
 09/10/08 16:55:47,170 [1620] DEBUG index - Entering
 getMailServerInfo(daniela) method ...
 09/10/08 16:55:47,171 [1620] DEBUG index - Prepared sql query being
 executed : select * from vtiger_mail_accounts where status=1 and user_id=?
 09/10/08 16:55:47,172 [1620] DEBUG index - Prepared sql query parameters :
 [7]
 09/10/08 16:55:47,174 [1620] DEBUG index - Exiting getMailServerInfo
 method ...
 09/10/08 16:55:47,194 [1620] INFO VT - PearDatabase ->Setting Mailbox Name
 09/10/08 16:55:47,195 [1620] INFO VT - PearDatabase ->Opening Mailbox
 09/10/08 16:55:47,196 [1620] INFO VT - PearDatabase ->Entering
 getImapMbox()
 09/10/08 16:55:47,219 [1620] INFO VT - PearDatabase ->Parsing PHP Modules
 09/10/08 16:55:47,219 [1620] INFO VT - PearDatabase ->Building connection
 string
 09/10/08 16:55:47,220 [1620] INFO VT - PearDatabase ->Done Building
 Connection String.. {209.85.163.109:993/imap2/ssl/novalidate-
 cert/user=infoplaytime at gmail.com}INBOX Connecting to box
 09/10/08 16:56:49,786 [1620] INFO VT - PearDatabase ->CONNECTION ERROR -
 Could not be connected to the server using imap_open function through the
 connection strings {209.85.163.109:993/imap2/ssl/novalidate-
 cert/user=infoplaytime at gmail.com}INBOX and {209.85.163.109/imap2:993}INBOX

 vTiger user Martin with different Gmail account mgscreativa at gmail.com
 aprox 2500 inbox emails...APACHE HAGNS UP!!!

 Quote:
 09/10/08 17:40:40,740 [3072] INFO VT - PearDatabase ->ADODB disconnect
 09/10/08 17:40:40,741 [3072] INFO VT - PearDatabase ->Entering
 MailBox(INBOX)
 09/10/08 17:40:40,741 [3072] DEBUG index - Entering
 getMailServerInfo(daniela) method ...
 09/10/08 17:40:40,741 [3072] DEBUG index - Prepared sql query being
 executed : select * from vtiger_mail_accounts where status=1 and user_id=?
 09/10/08 17:40:40,742 [3072] DEBUG index - Prepared sql query parameters :
 [7]
 09/10/08 17:40:40,745 [3072] DEBUG index - Exiting getMailServerInfo
 method ...
 09/10/08 17:40:40,765 [3072] INFO VT - PearDatabase ->Setting Mailbox Name
 09/10/08 17:40:40,766 [3072] INFO VT - PearDatabase ->Opening Mailbox
 09/10/08 17:40:40,766 [3072] INFO VT - PearDatabase ->Entering
 getImapMbox()
 09/10/08 17:40:40,790 [3072] INFO VT - PearDatabase ->Parsing PHP Modules
 09/10/08 17:40:40,790 [3072] INFO VT - PearDatabase ->Building connection
 string
 09/10/08 17:40:40,791 [3072] INFO VT - PearDatabase ->Done Building
 Connection String.. {74.125.45.111:993/imap2/ssl/novalidate-
 cert/user=mgscreativa at gmail.com}INBOX Connecting to box
 09/10/08 17:40:42,620 [3072] INFO VT - PearDatabase ->Done connecting to
 box
 09/10/08 17:40:42,621 [3072] INFO VT - PearDatabase ->Loading mail list
 09/10/08 17:41:43,301 [3072] INFO VT - PearDatabase ->Exiting
 MailBox(INBOX)
 09/10/08 17:41:43,324 [3072] DEBUG index - Entering
 isPermitted(Contacts,EditView,) method ...
 09/10/08 17:41:43,327 [3072] DEBUG index - Entering getTabid(Contacts)
 method ...
 09/10/08 17:41:43,329 [3072] DEBUG index - Exiting getTabid method ...
 09/10/08 17:41:43,329 [3072] DEBUG index - Entering getActionid(EditView)
 method ...
 09/10/08 17:41:43,329 [3072] INFO index - get Actionid EditView
 09/10/08 17:41:43,331 [3072] INFO index - action id selected is 1
 09/10/08 17:41:43,331 [3072] DEBUG index - Exiting getActionid method ...
 09/10/08 17:41:43,332 [3072] DEBUG index - Entering getActionname(1)
 method ...
 09/10/08 17:41:43,333 [3072] DEBUG index - Exiting getActionname method
 ...
 09/10/08 17:41:43,334 [3072] DEBUG index - Exiting isPermitted method ...

 Be adviced of this bug in vTiger...

 Any chance to solve it or workaround?

-- 
Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/5351>
vtiger development <http://trac.vtiger.com/>
vtigerCRM