[Vtigercrm-commits] [vtiger development] #4014: Word document merge and browser cache

[vtiger development]

#4014: Word document merge and browser cache
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  Reporter:  aissafranc  |       Owner:  bharath              
      Type:  defect      |      Status:  closed               
  Priority:  major       |   Milestone:  5.0.4                
 Component:  vtigercrm   |     Version:                       
Resolution:  fixed       |    Keywords:  word, document, merge
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Changes (by bharath):

  * status:  new => closed
  * resolution:  => fixed
  * milestone:  5.1.0 => 5.0.4

Comment:

 Hi aissafranc,

 We are having ActiveX component in our product to facilitate the Mail
 Merge Templates. To enable us to install this component & run it on your
 browser the following Internet Security options must be set in Microsoft
 Internet Explorer web browsers.
 Once this is done, when you perform the template merge operation, the
 browser would seek your permission to run & install our ActiveX component.
 If you give the permission to do so, the control would then be downloaded
 and installed on your computer.

 Do the following for Microsoft Internet Explorer :-
 Choose Tools->Internet Options menu item
 In the dialog box click the "Security" Tab. On that Property Page click
 "Custom Level"

 Step1 : Select - Enable - "Download signed ActiveX controls"
 Step2 : Select - Enable - "Download unsigned ActiveX controls"
 Step3 : Select - Prompt - "Initialize and script ActiveX controls not
 marked as safe"(This will promt you each time you perform Merge operation)
 You can enable this so that the browser will not prompt you for
 downloading activeXs
 Step4 : Select - Enable - "Run ActiveX controls & plug-ins
 Step5 : Select - Enable - "Script ActiveX controls marked safe for
 scripting" Press OK to save changes.

 After this you will not face this issue.If you still face this
 issue,Please feel free to create a new ticket in this.

 Thanks & Regards
 Bharath

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Ticket URL: <http://trac.vtiger.com/cgi-bin/trac.cgi/ticket/4014#comment:2>
vtiger development <http://trac.vtiger.com/>
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